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Participating Frequently
November 20, 2024
Answered

Fonts Change When Editing Text

  • November 20, 2024
  • 4 replies
  • 20446 views

We have one computer at our workplace which is being stubborn about fonts but only in certain files. For example we have a text object using the font "Horsham-Bold" (A TTF font). On most of our computers we can edit this text easily, but on one particular computer when we try typing to add more letters to this text, the new letters appear using the font "Adelle-Heavy" (an OTF font) which is a font used elsewhere in the file. We can correct this by reselecting the new text and changing it back to Horsham-Bold, but pressing enter to create a new line reverts it back to Adelle-Heavy.

Another odd thing is that the only computer having this problem is also the computer that created the file in the first place. 

I've looked at some similar discussions on this site, but those cases all seem to involve Postscript 1 fonts, which it doesn't look like we use, and they report the font changing to Myriad Pro rather than changing to another font used elsewhere in the file. Though in another instance of the problem we're experiencing, some Myriad Pro Regular text kept randomly changing to Myriad Pro Semibold.

When I check the "About Illustrator" it says that we're on Illustrator 29.1 for the problem computer, and 29.0 for the computers that aren't experiencing the issue. 

Correct answer Ton Frederiks

Ah this hasn't worked for me- any other ideas?


Did you update to the latest Illustrator version?

4 replies

Participant
January 10, 2025

This also happens to me.

Participant
November 25, 2024

Workaround
In the Preferences menu, go to Type > Enable Missing Glyph Protection and turn it OFF.

Participant
November 25, 2024

Thank you!!!!

Participant
November 22, 2024

I've been experiencing the same issue all day, and cannot figure our what's going on!

Anubhav M
Community Manager
Community Manager
November 22, 2024

Hello @Alisa30664751arn6, @Sunburst Stephen,

I'm sorry to hear about your experience. Our product is aware of the problem and is currently investigating it. Please stay tuned for updates on the UserVoice (https://adobe.ly/40Xoikv)

In the meantime kindly try reverting to Illustrator 29.0.1 and share your observations.

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

 

Anubhav

Participant
November 25, 2024

I tried backing up to an earlier version and it's doing it in ver. 28.8 as well.

Monika Gause
Community Expert
Community Expert
November 20, 2024