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Participant
February 26, 2025
Question

Fonts display correctly - but don't appear in font menu

  • February 26, 2025
  • 2 replies
  • 539 views

I'm having an issue where another artist will send me an Ai file. The fonts will display correctly - but don't appear in font menu. Any ideas on how to fix this? I use Overlord to send assets to Ae a lot, and this is causing a big problem in my workflow.

2 replies

Ton Frederiks
Community Expert
Community Expert
February 26, 2025

Maybe this feature? Fonts Preview correctly even when they are missing. Outline seems to help. 

https://helpx.adobe.com/illustrator/using/find-missing-fonts.html

TightenicAuthor
Participant
February 26, 2025

This dialogue box doesn't appear, Illustrator seems quite happy with the fonts. It just won't display the name of the font in the character window.

Monika Gause
Community Expert
Community Expert
February 26, 2025

Do you have those fonts installed in your system?

 

TightenicAuthor
Participant
February 26, 2025

Hi there, yes I do. Sometimes the fonts appear twice though? One in brackets, one not. May be a clue?

Monika Gause
Community Expert
Community Expert
February 27, 2025

Are they Adobe Fonts?

Do you use font management?

Is this Mac or Windows?