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R
Red Point
Inspiring
November 24, 2022
Answered

Fonts gone when Offline

  • November 24, 2022
  • 3 replies
  • 3308 views

I had an internet outage, as a result, the fonts in my project did not display (pink background with generic font). What can I do to prevent this in the future? I need to have full access to my apps AND fonts in the case of an outage. 

Thanks!

This topic has been closed for replies.
Correct answer Ton Frederiks

Use Adobe Fonts while offline

If you launch the Creative Cloud desktop app while offline, fonts won't display in the font lists of your apps. However, if you go offline while the Creative Cloud desktop app is running, activated fonts will still be listed and available to use. 

See:

https://helpx.adobe.com/creative-cloud/help/add-fonts.html#:~:text=Use%20Adobe%20Fonts%20while%20offline,listed%20and%20available%20to%20use.

3 replies

R
Red PointAuthor
Inspiring
December 1, 2022

So when my internet connection is gone, Adobe Fonts and Photoshop will stop working properly. Understood.

Given the energy situation in Europe, internet drop outs are becoming more frequent. So I guess Photoshop is not a viable solution for fail-safe operation in this case. I do have a generator for electricity, but there is not much I can do if the internet goes. 

I just bought Affinity Photo as a backup, which seems to work fine also without internet. Just need to figure out how to export my files so I can also open them in AP. 

I guess another solution would be to use Google Fonts only and remove all Adobe fonts? Still trying to figure out how to improve my enviroment here. 

Thank you for getting back to me on this. 

R
Red PointAuthor
Inspiring
December 1, 2022

Just realized, there are little icons in the fonts list of CC apps, indicating which fonts are local and which are Adobe Fonts (in the cloud). No need to remove Adobe Fonts then; I will just make sure not to use Adobe Fonts in future projects, just to be on the safe side. 

    B
    bellablueearth
    Participating Frequently
    May 21, 2023

    I also have this problem living in a rural area. I did not realize I couldn't access the adobe fonts if my internet goes down. This is really not good and I wish it was more clear. I won't use these fonts for projects anymore either.

     

    Ton Frederiks
    Community Expert
    Ton FrederiksCommunity ExpertCorrect answer
    Community Expert
    November 24, 2022

    Use Adobe Fonts while offline

    If you launch the Creative Cloud desktop app while offline, fonts won't display in the font lists of your apps. However, if you go offline while the Creative Cloud desktop app is running, activated fonts will still be listed and available to use. 

    See:

    https://helpx.adobe.com/creative-cloud/help/add-fonts.html#:~:text=Use%20Adobe%20Fonts%20while%20offline,listed%20and%20available%20to%20use.

      B
      Community Expert
      Bobby HendersonCommunity Expert
      Community Expert
      November 24, 2022

      If you are syncing fonts via the Adobe Fonts service those fonts require an always-on Internet connection to work. Additionally you have to be logged into your Creative Cloud account. If you want certain specific fonts to work offline you have to buy them if they are commercially sold. In the case of Google Fonts those can be downloaded from the Google Fonts website and installed in the OS (or font management software) the traditional way.

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