I completely understand your frustration, and it’s tough when things aren’t working smoothly, especially when you’re paying for a subscription.
Aside from the helpful suggestion about the printer settings that Monika mentioned, there are a couple of other things you can try:
1. Turn off GPU Performance: Go to Edit > Preferences > Performance and disable the GPU Performance option. Sometimes, this can cause Illustrator to hang when opening or creating new files.
2. Try disconnecting from the internet temporarily: For testing, you could try launching Illustrator without an internet connection. This can help rule out if there’s something network-related causing the issue.
3. Set Adobe PDF as the default printer: As Monika suggested, setting the Adobe PDF printer as your default printer could help. Here’s a helpful guide on how to do that.
If none of these steps work, please let us know. We’re here to help you figure this out!
Best regards,
Anshul Saini
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