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A
Alex_S*
Participant
October 22, 2024
Question

Generate Vector not working in Illustrator 2025

  • October 22, 2024
  • 5 replies
  • 6837 views

I'm trying to use the Generate Vectors (Beta) In Adobe Illustrator 2025.  I can load it and type in whatever I want, when I click generate it brings up a loading bar and tip as if it's generating soemrhing but then my box remains blank.  I've previously used it with no issue so seems to be since having the 2025 update.  I'm having this issue with Gen Shape Fill (Beta) too.  Has anyone else experienced this and is there a fix which can be suggested please?  Thanks

    5 replies

    I
    isa_7013
    Participant
    June 24, 2025

    I am also trying but its not working 

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    June 24, 2025

    Hello @isa_7013,

    Could you try the suggestions shared above to see if they help? If the problem persists, kindly share your Adobe ID and a small screen recording of your prompt and the problem (if possible), so I can better assist you.

    Looking forward to hearing from you.

    Anubhav

    I
    Ileana_Alvarez8262
    Participant
    May 6, 2025

    Any solution about it? 

     


    Is the same problem with Photoshop

     

      HARSHIKA_VERMA
      Community Manager
      HARSHIKA_VERMACommunity Manager
      Community Manager
      May 6, 2025

      Hi Ileana_Alvarez8262,

      Thank you for reaching out, and sorry for the trouble you're experiencing using the Generate vectors feature. A few more details would help us investigate the issue-

       

      • Would you mind telling us the version of Illustrator and Photoshop?
      • Please share the details of your operating system.
      • Does that happen with all files or with this specific file?
      • Have you tried the Generate Vector feature in a new file?

       

      We will try our best to help you resolve the issue.

       

      Thanks,

      Harshika

      I
      Ileana_Alvarez8262
      Participant
      May 9, 2025

      Hi Harshika.
      Thank U for replayed.

      - Illustrator 29.5.1 and Photoshop 26.6.1
      - MacOS Sequoia - version 15.4.1
      That happen with all files and yes, I tried many times to use that function but always "is wrong" for something.
      Actually, I desintalled the programs and installed again.

       

        K
        Kara29126905z8ak
        Participating Frequently
        April 2, 2025

        Any thoughts about how go about this?

         

        Anubhav M
        Community Manager
        Anubhav MCommunity Manager
        Community Manager
        April 2, 2025

        Hello @Kara29126905z8ak,

        I have sent you a DM. Kindly check.

        Anubhav

        K
        Kara29126905z8ak
        Participating Frequently
        March 23, 2025

        YES! Are you able to get the issue fixed?

        Anubhav M
        Community Manager
        Anubhav MCommunity Manager
        Community Manager
        March 24, 2025

        Hello @Kara29126905z8ak,

        Would you mind sharing more details, like the version of Illustrator installed, screenshot of the error message, and if this happens with all prompts, so I can better assist you?

        Looking forward to hearing from you.
        Anubhav

        K
        Kara29126905z8ak
        Participating Frequently
        March 24, 2025

        Here is an image example. 

        Anubhav M
        Community Manager
        Anubhav MCommunity Manager
        Community Manager
        October 22, 2024

        Hello @Alex_S*,

        I am sorry to hear about your experience. Would you mind sharing more details, like the OS/Illustrator version and a screen recording of the problem (if possible), so I can better assist you?

        Also, try pressing the Cmd/Ctrl + E keys on your keyboard and share your observations.

        Looking forward to hearing from you.

         

        Anubhav

        A
        Alex_S*Author
        Participant
        October 24, 2024

        Hi Anubhav, thank you for replying!  

         

        I'm using Illustrator 2025 V29.0 and an HP Elitebook running windows 10.  I didn't have the option to do a screen recording on the laptop (It's a work laptop and they restrict me downloading things) so recorded on my phone, sorry if it's poor quality.  You can see it tries to generate but then nothing happens.  I also tried pressing the the Alt/Ctrl and E keys but it brought up Export so not sure if that was what you wanted.  A short while after I had an error message pop up, not sure if this is related to the Generate Vectors not functioning.

        Anubhav M
        Community Manager
        Anubhav MCommunity Manager
        Community Manager
        October 25, 2024

        Hello @Alex_S*,

        Thanks for sharing the details. Would you mind trying to manually reset Illustrator's preferences and checking if it helps:

         

        For Windows

        - Close all Adobe applications.

        - Go to Location C:\Users\%USERPROFILE%\AppData\Roaming\Adobe

        - Rename Adobe Illustrator and Adobe Illustrator 29 Settings folders to Adobe Illustrator.old and Adobe Illustrator - 29 Settings.old

        - Relaunch Illustrator from Creative Cloud

         

        Disclaimer: Please note that renaming preferences folders will remove all the custom settings, and Illustrator will launch with default settings. You can also save a backup of the folders, the location of which is mentioned above.


        If the problem persists, try installing Illustrator 2024 (https://adobe.ly/3YBvsJt) and share your observations.

        Looking forward to hearing from you.

         

        Anubhav

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