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itsMeJimmy
Participating Frequently
March 17, 2025
Question

Generative Fill in Illustrator LOCKS up computer 100% of the time

  • March 17, 2025
  • 1 reply
  • 251 views

I've been using Adobe products since 1993 and have had different issues and troubleshot many for people, etc. My workstations are usually custom built PCs specifically built for Adobe (and my budget) since it is how I make my living.

I've been super excited about how to incorporate AI into my workflows and have been using MidJourney as well as Photoshop's Generative Fill to do many tasks, but Illustrator is my heavy-use tool for 99.9% of everything done for design or illustration. I've seen some of the Generative Fills and work done in Illustrator (and some of the new features coming) and it just feels important to have the option to be able to use it. EVERY time I try it in Illustrator it totally freezes up my computer EVERY time. Again, Photoshop works fine with its AI and my computer is basically 3 years old witch a decent processor and graphics card. I've even had several updates through Adobe CC where it reset my preferences and still same result. I'm guessing it has something to do with my processor for Illustrator (but still odd that Photoshop seems to work).

I have 32 gigs of RAM, 12th Gen Intel Core i9 processor, and a Nvidia GeForce RTX 3080 graphics card

Any advice other then "restart your computer" or reset your preferences would be great to check out. Thanks.

1 reply

Monika Gause
Community Expert
Community Expert
March 17, 2025

How large and complex are the artworks you are trying to generate?

Is color management turned on?

Are you in a Large Canvas document?

itsMeJimmy
Participating Frequently
March 17, 2025

I've never went above 1920 x 1080 for the selection. Every time but once the Canvas was blank with no other elements even on the outer parts of the document (off canvas) and no other artboards...literally a new document. For Color Management it is just the default settings (which I believe in this case is having the sRGB IEC61966-2.1 as the working space and the engine is Adobe (ACE) for conversion

Monika Gause
Community Expert
Community Expert
March 17, 2025

Does it work better with much smaller artwork?