»Generative Recolor« fails due to connection problems

[Klаus]

[Window 10, Creative Cloud Illustrator 28.0]

Hi there!

When trying to use »Generative Recolor« with one of the given examples (like »Yellow Submarine«), the app claims there’s no existing internet connection.

How to go about this?

Thanks –
Klaus

[Monika Gause]

Is this a personal or a Team license? 

Maybe an aggressive fireall blocking things going out?

[Klаus]

It’s a personal license.

A firewall blocking things going out? Uhm – a lot of things are »going out«, like this reply.

How can I check possible firewall problems regarding Illustrator anyway?

[Monika Gause]

I was referring to something like "Little Snitch" blocking basically everything that any software tries to do in order to "phone home" 

[Klаus · Accepted solution]

Re-installation of my firewall providing app did the trick.