Generative recolor missing Illustrator 28.0

Forum|Forum|2 years ago
October 13, 2023
2 replies
545 views

Hi! I don't have generative recolor in illustrator 28.0. Nor tab in recolor menu nether in "Edit - edit colors"
Here in community I found some cases when mashine restart solve it, but in my case it isn't working unfortunately 😞

This topic has been closed for replies.

Anshul_Saini

Community Manager

Hi @Zealous_days5ED1,

Thanks for reaching out. Generative recolor & other Ai features are only available in countries where Adobe services are available. Countries where Adobe services are not available include Russia, Belarus, and China. In addition, Adobe services and products cannot be used in Cuba, Iran, North Korea, Syria, Crimea, or the so-called Donetsk and Luhansk People’s Republics.

I hope this information clarifies the situation.

Best,

Anshul Saini

S

Safs93

Participant

and what about South Africa? I don't have access to any ai tools either and I'm running the latest Illustrator update on a MacBook Pro M1?

Monika Gause

Community Expert

Please contact Customer Care. They will be able to tell you what is or isn't available in your area and how to get it if your computer is causing the problems. https://helpx.adobe.com/contact.html

This is a public forum with 95% volunteers. We just do not know these things.