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Geometric figure does not show all its characteristics in the properties panel.

Participant ,
Dec 12, 2024 Dec 12, 2024

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In the screenshot where the green rectangle appears, can be seen that an artistic brush belonging to the Watercolor group was applied to the profile of this figure, but, it is not detected in the properties panel, and I tried to get that tab from any of the 3 points of the same panel, but it is not available, and in the upper panel, in Brush Definition, it is not recognized either, but, as it can be visually verified, it is applied to the rectangle... Now I need to modify it, but I cannot modify something that only exists visually, but it is not detected...

 

The other screenshot shows a pink rectangle, to which a brush from the same group was also applied, and it is recognized in several parts of the interface.

 

So:

 

Was the file corrupted? If so, why could this have happened, and is there anything that can be done to “uncorrupt” it?

 

Or... is it a configuration matter so that it shows the brush it certainly has applied, so that it recognizes it?

 

I attach both files in .pdf format (to be opened in Illustrator) and, in the case of the one corresponding to the green rectangle, this was extracted from another one where the effect was applied to multiple vectors, and where this problem is occurring. I also attach the one for the pink rectangle, where the profile option is recognized.

 

I have already returned the program to the factory settings, in case that could have been the reason, but the behavior continues...

 

I would appreciate some guidance.

 

Thanks!

 

Screenshot 2024-12-11 at 10.31.19 p.m..png

 

 

 

 

 

 

 

 

 

 

 

 

Screenshot 2024-12-11 at 6.49.21 p.m..png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TOPICS
Bug , Draw and design

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correct answers 3 Correct answers

Community Expert , Dec 13, 2024 Dec 13, 2024

If it happens only to this single file, I would not worry too much about it. Yes, it looks corrupted, moving an anchor point on your object makes it look like it should in your screendump, no brush.

If you have regularely problems like this, check where you save your files, don't directly save and work on usb disks, servers or synced folders.

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Community Expert , Dec 13, 2024 Dec 13, 2024

That is how it is, things can become corrupted and there can be many reasons (I mentioned a couple in my post)

In your example, I would just move an anchor point and apply the brush and yes copy it to a new file.

That is how software works and has worked. Made by humans. 

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Community Expert , Dec 20, 2024 Dec 20, 2024

The usual, general guidelines of working safely:

- do make backup copies.

- never rely on just one copy of a file

- save multiple version of a file in multiple places.

- particularly: test the parts you get from external sources (I do not know where the brushes came from)

- turn on Time Machine if you are on a Mac

- get something similar for Windows

 

 

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Adobe
Adobe Employee ,
Dec 13, 2024 Dec 13, 2024

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Hi @e ch n,

 

Thank you for sharing the details and your efforts to troubleshoot the issue—it really helps in narrowing down potential causes. I understand how challenging it must be when the applied brush is visible but not showing up in the Properties panel for editing.

 

To access additional information about the applied brush, try the following:

1. Select the green rectangle.

2. Open the Appearance panel (Window > Appearance).

3. Click on the stroke listed in the panel. This should reveal details about the brush applied.

 

 

Let us know if these steps help! If the issue persists, please confirm:

• The version of Illustrator you’re using.

• How was the file with the green rectangle created or modified?

 

Feel free to share more details, and we’ll continue to assist you further!

 

Best regards,

Anshul Saini

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Participant ,
Dec 13, 2024 Dec 13, 2024

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Thank you for your answer Anshul Saini.

 

In fact, before I created the question in the forum, I tried the method you mention, but I got the same result, no recognition of the profile.

 

Anyway, now I did it again according to your suggestion and made the screenshots.

 

You can see the same problem in the green rectangle, and in the pink rectangle it works correctly.

 

Speaking of providing more details: Yes, when I select the green rectangle and copy it, I get the error message I attached in the screenshot.

 

I remain attentive to the follow up.

 

Thank you very much @Anshul_Saini 

 

Screenshot 2024-12-13 at 11.51.07 a.m..pngScreenshot 2024-12-13 at 11.50.45 a.m..pngScreenshot 2024-12-13 at 11.47.31 a.m..png

 

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Community Expert ,
Dec 13, 2024 Dec 13, 2024

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If it happens only to this single file, I would not worry too much about it. Yes, it looks corrupted, moving an anchor point on your object makes it look like it should in your screendump, no brush.

If you have regularely problems like this, check where you save your files, don't directly save and work on usb disks, servers or synced folders.

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Participant ,
Dec 13, 2024 Dec 13, 2024

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Thank you for your answer Tom.

 

I understand what you mean when you say that if this happens only on one file, you wouldn't worry... Only, I do worry because it is a work file, and it is very important to me.

 

If the file got corrupted, as it seems to have happened:
1-) is there anything that can be done to uncorrupt it?
2-) why could it have become corrupted (to try to prevent it from happening again)?
3-) What could I do as I require the content, copy it and paste it into a new file, or would that corrupt the new file as well, what can I do?

 

Thank you. @Ton Frederiks 

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Community Expert ,
Dec 13, 2024 Dec 13, 2024

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That is how it is, things can become corrupted and there can be many reasons (I mentioned a couple in my post)

In your example, I would just move an anchor point and apply the brush and yes copy it to a new file.

That is how software works and has worked. Made by humans. 

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Participant ,
Dec 20, 2024 Dec 20, 2024

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Thank you very much Ton Frederiks.

 

I understand: “that's the way it is”... the software works that way, and that's the way it is.

 

As for the save location, I always store it locally, so the location I don't think is a cause of the problem, as it has only happened with that one file.

 

In case Adobe has any “guidelines” on what to do when a file gets corrupted, I would appreciate knowing them, otherwise, I just hope it doesn't happen.

 

Thank you very much for your replies. @Ton Frederiks 

 

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Community Expert ,
Dec 20, 2024 Dec 20, 2024

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The usual, general guidelines of working safely:

- do make backup copies.

- never rely on just one copy of a file

- save multiple version of a file in multiple places.

- particularly: test the parts you get from external sources (I do not know where the brushes came from)

- turn on Time Machine if you are on a Mac

- get something similar for Windows

 

 

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Participant ,
Dec 25, 2024 Dec 25, 2024

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Thanks @Monika Gause 

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