Getting Kuler Panel to work in Illustrator CC?

[DrStrik9]

In Illustrator CC (MacOS), the panel is blank, except for this:

"The Kuler panel enables you to download color themes saved in your Kuler account. A valid Adobe ID is required to use this feature."  And all the panel options are grayed out.

There doesn't seem to be any way to let Illustrator know that I (obviously) have a valid Adobe ID, and constant internet access -- hence being able to run CC apps, for instance.

When I go to kuler.adobe.com/, it knows who I am (via my Adobe ID), and I remain signed in there.

So what's the secret to connecting Kuler with Illustrator CC?

[sishamIAGD]

I have had the Kuler syncing issues on both my machines, at work and at home (running the same licence)!

You know what the odd thing is all the logging out/logging back in stuff worked on my machine at work but can I replicate the same outcome at home, NO! Very strange and very annoying!

Adobe can you please come up with a solution to this as what is the point of having/offering a service that clearly doesn't work properly.

[Andrew Cameron]

Just adding another voice to this discussion, I too have logged out and back in again, with no Kuler syncing. Totally UnKul.

EDIT: Ok, my bad. Missed a step, didn't quit out of illustrator, having done this, have got Kuler. Totally Kul now (agree about the browing themes issue though, please fix Adobe).

Message was edited by: Andrew Cameron

[Gregbo]

No more searching of Kuler thems directly in the panel?!?!? Why even go through the trouble of including it then? Going to the "website" and having to save/create themes for them to appear is a HUGE step backwards. Really horrible idea, Adobe... Please fix! Kuler is a feature I actually used, but until it is fixed... Not so much. I personally would by far rather have access to Kuler via in-app panels than through a website. Just my vote.

[jmwiv]

This ordeal is bogus. The sync button does not work. Anytime you want to re-sync you must follow the troubleshoot steps (sign out, relaunch illustrator, sign in again). This is a nightmare. The kuler panel should work properly, and sync across all applications. They shouldn't have introduced this perceived 'convenience' into my mind, because now I want it but it doesn't work.

[Hawken_King]

OK so I just got off tech support live chat and now have Kuler working, had to delete my Illustrator preferences (same problem as everyone else where it complained I didn't have a valid ID).

VERY sad to see that searching for swatches has gone. Who's crazy idea was that?

[Digital Dude 1]

My Illustrator Kuler panel works and displays "My Themes".  I guess if you want to search for swatches, you need to log into the Kuler web site and save the theme you want, then access it from the Kuler panel in Illustrator.

I just wish the Indesign CC 2014 Kuler panel showed "My Themes".  Hopefully this works in the next Indesign update.

[Hawken_King]

Sorry, I meant "Browse". It was a very good feature, still available in Photoshop.

[dylanglockler1]

I have created many color themes on adobe color (formerly Kuler) and some of them show up - seems to be the ones that are 'public' - the one I need I just made public and it just won't sync - even though it says they are in sync. A number of others are there. It's pretty frustrating.

[jernathan]

Same issue, logging in and out does nothing. Contacted support, which lead me on a wild goose hunt downloading apps so they could screen share and do the same thing I just did. Then they reset my entire illustrator, to no avail, then asked if they could boot my computer in safe mode and start messing around there. Not a chance.

This problem went from being a pebble in my shoe, to a large rock thanks to support, with no solution. Just wasted an hour of my time.

[michaljanowski]

Illustrator syncs only published, public themes. At least in my case. MAKES ABSOLUTELY NO SENSE!
I don't want all of my saved themes to be public, especially if they are part of a Corporate Identity project.