I noticed 2-3 updates ago that when I click the fill or stroke dropdowns in the top right tool bar that the dropdown menu is all glitchy. Sometimes only two menu options are visible and the whole menu is out of wack.
I'm attaching 3 screenshots I took all within seconds of eachother. One is normal, one is nearly invisible except for two buttons, and one is missing just a few items.
The only thing that temporarily resolves it is switching between "Color Mixer", "Gradients", and back to "Swatches".
I just updated today to 28.7.1, but had this issue with the previous version as well. Is there anything I'm missing here? Or anything I can try to get rid of this issue?
I am sorry to hear about your experience. I hope Monika's suggestions to reset Illustrator's preferences (https://adobe.ly/47jyBQO) helped resolve the problem.
If not, kindly share a screen recording of your workflow and the problem (https://adobe.ly/3Zbpeki), so we can investigate this further.
Preferences reset did not resolve the issue. Attaching a screen recording. I can't seem to recreate the issue by doing anything in particular. In this clip, I had created a new document, pasted some objects, and you can see the issue.
I repeated this process, and the issue was no longer there. It just comes and goes, with varying amounts of menu items missing/invisible.
Thanks for your patience. Our product team tried replicating this but was unable to do so. Would it be possible for you to have a debug session with us? If yes, please send me your Adobe ID, Country & Timezone, phone number with country code, and preferred dates and times between Mon- and Fri over a private message. To send a private message, click my profile picture and use the 'Send a message' button.
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