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Participant
November 24, 2023
Question

Glyph preview is buggy

  • November 24, 2023
  • 2 replies
  • 575 views

When go to use the glyph palette on all fonts, the preview images are gychy. Sometimes, they show up but then quickly disappear (flicker), or mostly, not at all- just white boxes. Sometimes, you can see a faint bitmap-looking image- the glitch. I have never seen this before. Do you happen to know what is causing this?

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2 replies

Participating Frequently
December 7, 2023

This is also happening to me in Photoshop. Did reinstalling Illustrator fix your issue? 

Monika Gause
Community Expert
Community Expert
November 24, 2023

Does that happen on all fonts? 

Which system and version of Illustrator?

Which hardware? Does the graphic card meet the specifications? Does this also happen when you turn off the GPU acceleration?

Participant
November 25, 2023

It happens with all of the fonts. I am using Illustrator Beta 25.3 . I am not sure about your other questions. I am on a an imac. I attached a screenshot of my specs

Monika Gause
Community Expert
Community Expert
November 25, 2023

Does that happen in the released version as well?

In a beta you have to kind of expect things to happen. Beta 25.3 is not a current beta on top of that. I'm kind of surprised that it still works, because betas stop working after a period of time and you have to get the latest beta.

 

So if this happens in the released version or in the latest beta, then please report it as a bug at https://illustrator.uservoice.com