GPU acceleration issue

Hello @marekk15330802,

Sorry for the delayed response and to hear about this experience. I hope the problem is resolved by now. If not, I would request you to share a few more details like:

• The exact version of the OS and Illustrator
• What is the Screen Resolution of your primary display? If you are using an external monitor, kindly provide the Model Number and the Display resolution for it as well.
• Have you tried updating/reinstalling the GPU drivers? If not, please follow the steps shared in this article (https://helpx.adobe.com/x-productkb/multi/update-graphics-driver.html) and check.

Would it be possible for you to check a few things on your computer? This will assist us in investigating the problem.

• Change the Graphics Performance preference in NVIDIA Control Panel for Illustrator to alternately use the dedicated and integrated GPU  and check if it is happening with both: https://nvidia.custhelp.com/app/answers/detail/a_id/2615/.
• Change the UI Scaling to Small from Illustrator's preferences and the Windows DPI setting to default and check if it helps.

We are here to help. We just need more information.

Thanks,

Anubhav

Have you reported your finding to here..? Adobe Illustrator

Would be good to do so.