GPU Compatibility

Explorer ,
Sep 05, 2022 Sep 05, 2022

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IS RTX 3070 not compatible with this 

IF it is Compatible Please share how to correct this 

non availability Feature doubt2.JPG

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Draw and design , Feature request , How to , Import and export , Performance , Tools

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correct answers 1 Correct answer

Adobe Employee , Sep 05, 2022 Sep 05, 2022

Hello Nakul Arora6283,

 

Sorry to hear about this experience. The NVIDIA RTX 3070 is compatible with Illustrator. I would request you try resetting Illustrator's preferences by following the steps shared in this article (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html) and check if it helps.
Disclaimer: Please note that resetting preferences will remove all custom settings, and Illustrator will launch with the defaults. You may take a backup of these settings from the loc

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Adobe Employee ,
Sep 05, 2022 Sep 05, 2022

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Hello Nakul Arora6283,

 

Sorry to hear about this experience. The NVIDIA RTX 3070 is compatible with Illustrator. I would request you try resetting Illustrator's preferences by following the steps shared in this article (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html) and check if it helps.
Disclaimer: Please note that resetting preferences will remove all custom settings, and Illustrator will launch with the defaults. You may take a backup of these settings from the location mentioned in the article. 
 

If the issue persists, kindly try resetting the Windows Management Instrumentation (WMI) Repository by following the steps shared in this Microsoft Community Post: https://answers.microsoft.com/en-us/windows/forum/all/msinfo32exe-system-information-not-working-err... and share your observations.


Looking forward to hearing from you.

 

Thanks,
Anubhav

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Explorer ,
Sep 06, 2022 Sep 06, 2022

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it's working now i followed the former method of resetting the Preferences THANKYOU

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Adobe Employee ,
Sep 06, 2022 Sep 06, 2022

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Hello Nakul Arora6283,

 

Glad to hear that the problem was resolved. Feel free to reach out if you need further assistance in the future. We'd be happy to help.

 

Regards.

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