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GPU Performance AMD FirePro W4190M

New Here ,
Jun 19, 2018 Jun 19, 2018

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Hi,

I have a simple question about GPU Performance for Adobe Illustrator CC 2018:

Why Illustrator don´t detect AMD FirePro W4190M graphic card for GPU performance?

I tried to set it in AMD software (Illustrator.exe for high performance) but without change in Illustrator behaviour. (see the picture below)

Thanks for any help.

jozef

GPU.jpgAMD.jpg

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correct answers 1 Correct answer

Adobe Employee , Jun 25, 2018 Jun 25, 2018

Hi Jozef,

Please check out the link mentioned below, this might help you in changing the GPU from BIOS.

To enable switchable graphics from BIOS - idea/Lenovo laptops

If this does not help, please contact your system manufacturer.

Regards,

Srishti

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Adobe Employee ,
Jun 19, 2018 Jun 19, 2018

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Hi Jozef,

If the system has two graphic cards, Illustrator or any Adobe application will pick the one which is selected as primary GPU on the system. May I please know which Operating System you are using?

Regards,

Srishti

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New Here ,
Jun 21, 2018 Jun 21, 2018

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Hi Srishti,

I have Windows 10 Operating System. I tried to change AMD graphic card as default in BIOS but there was not the option to change it.

Thank you

Jozef

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Adobe Employee ,
Jun 25, 2018 Jun 25, 2018

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Hi Jozef,

Please check out the link mentioned below, this might help you in changing the GPU from BIOS.

To enable switchable graphics from BIOS - idea/Lenovo laptops

If this does not help, please contact your system manufacturer.

Regards,

Srishti

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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