Skip to main content
Participant
June 19, 2018
Answered

GPU Performance AMD FirePro W4190M

  • June 19, 2018
  • 1 reply
  • 1429 views

Hi,

I have a simple question about GPU Performance for Adobe Illustrator CC 2018:

Why Illustrator don´t detect AMD FirePro W4190M graphic card for GPU performance?

I tried to set it in AMD software (Illustrator.exe for high performance) but without change in Illustrator behaviour. (see the picture below)

Thanks for any help.

jozef

    This topic has been closed for replies.
    Correct answer Srishti Bali

    Hi Jozef,

    Please check out the link mentioned below, this might help you in changing the GPU from BIOS.

    To enable switchable graphics from BIOS - idea/Lenovo laptops

    If this does not help, please contact your system manufacturer.

    Regards,

    Srishti

    1 reply

    Srishti Bali
    Community Manager
    Community Manager
    June 19, 2018

    Hi Jozef,

    If the system has two graphic cards, Illustrator or any Adobe application will pick the one which is selected as primary GPU on the system. May I please know which Operating System you are using?

    Regards,

    Srishti

    Participant
    June 21, 2018

    Hi Srishti,

    I have Windows 10 Operating System. I tried to change AMD graphic card as default in BIOS but there was not the option to change it.

    Thank you

    Jozef

    Srishti Bali
    Community Manager
    Srishti BaliCommunity ManagerCorrect answer
    Community Manager
    June 25, 2018

    Hi Jozef,

    Please check out the link mentioned below, this might help you in changing the GPU from BIOS.

    To enable switchable graphics from BIOS - idea/Lenovo laptops

    If this does not help, please contact your system manufacturer.

    Regards,

    Srishti