Gradient Annotator in Adobe Illustrator 2020 do not show on macOS

Forum|Forum|6 years ago
November 19, 2019
3 replies
749 views

Hello

I have a problem with Gradient Annotator in Adobe Illustrator 2020

Gradient Annotator do not show. I have gradient Annotator enabled in the view menu

This solution in the link does not help

https://community.adobe.com/t5/illustrator/cannot-get-the-gradient-annotator-to-show/m-p/10365038#M128244

Do you know how I can get gradient Annotator to show up in Illustrator 2020?

I use mac

Thanks for your help

Regards

Vidar Lien Dahl

{Renamed by MOD}

Performance

This topic has been closed for replies.

Srishti Bali

Community Manager

Hi Vidar,

Sorry to hear about the trouble you are facing with Illustrator. In addition to the details asked above, could you please share a some more information like:

Operating system
Screenshots of the issue.
Is the issue related to a specific document(s)/asset(s)? If yes, could you please share the document(s)/asset(s) with us? You can upload it to the creative cloud and share the download link.
When did this start happening? Are there any recent changes made to your system? For example, any antivirus, system updates or web extensions installed recently.

We're here to help!

Regards,

Srishti

V

vidar liend81310839Author

Participating Frequently

Hello

Under you can find a screenshot of the Gradient Annotator from illustrator 2019 where the Gradient Annotator is showing as it should. It works fine in Illustrator 2019.

In Illustrator 2020 you only see a cross and not as seen in the screen shot from Illustrator 2019

There is also a screen shot of the specifications on my MacBook pro

The problem is both on my iMac pro and my MacBook pro