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user00001
Participant
January 11, 2024
Question

GRADIENT TRANSPARENCY MASK NOT WORKING IN ILLUSTRATOR 2024 V28.1

  • January 11, 2024
  • 4 replies
  • 2264 views

I'm having an issue where i can't make gradient mask to my image. it went blank everytime i make gradient mask. pls help how to fix this.

    This topic has been closed for replies.

    4 replies

    Ton Frederiks
    Community Expert
    Ton FrederiksCommunity Expert
    Community Expert
    January 11, 2024

    It is a bug in the 28.1 version

      CarlosCanto
      Community Expert
      CarlosCantoCommunity Expert
      Community Expert
      January 11, 2024

      wait, it does work with embedded images, just make sure the "Clip" option is unchecked

       

       

        U
        user00001Author
        Participant
        January 17, 2024

        yes it does work when the 'clip' option unchecked, but the clip option should be checked all the time. if your make a mask shape size smaller than the image or you make different mask shape while the 'clip' option unchecked, the image will not be proper clipping mask. 

         

        Anshul_Saini
        Community Manager
        Anshul_SainiCommunity Manager
        Community Manager
        January 17, 2024

        Hello @user00001,

         

        Thank you for bringing this to our attention. I've checked with our product team, and I can confirm that a bug report has already been filed for the issue you're experiencing with opacity masks not working properly when images are embedded. The product team is actively working on addressing this issue, and you can expect improvements in an upcoming release.

         

        In the meantime, if you'd like to stay updated on the progress, I recommend upvoting this related UserVoice post: Opacity Mask Editing Mode is Broken. This way, you'll receive notifications on any updates regarding this specific problem.

         

        We appreciate your understanding and patience as we work to resolve this issue. If you have any more questions or concerns, feel free to reach out!

         

        Best,
        Anshul Saini

        CarlosCanto
        Community Expert
        CarlosCantoCommunity Expert
        Community Expert
        January 11, 2024

        Is your Image embedded? it should be linked

         

         

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