Graphics bug with gpu enabled

[GOLFdirekt]

When gpu acceleration is enabled I get display glitches.

For example:

GPU disabled:

GPU enabled:

System-Info:

Windows 10 x64 v10.0.17134.407

Memory: 16341 MB

Illustrator Version: 23.0.1

OpenGL Version: 4.5.13492 Compatibility Profile Context 22.19.677.257

GPU Vendor: ATI Technologies Inc.

Name: Radeon RX 560 Series

Driver Version: 22.19.677.257

Driver Date: 20170922000000.000000-000

Adapter RAM: 4095

Do I need to change something in driver settings of GPU or is it mainly an issue of Illustrator itself? I did not change anything in the driver settings so far. Thanks for any input about this.

[cmgap · Accepted solution]

Does the driver need to be updated? Radeon™ RX 560 Drivers & Support | AMD

[Raghuveer_Singh]

Hi,

Will it be possible for you to share the source file with me so that I can try the same at our side to isolate this issue further?

Also please mention the adobe forums thread link so that I can easily find these details.

Thanks & Regards,

Raghuveer Singh

Illustrator Team

rbhunwal<AtTheRate>adobe<Dot>com

[GOLFdirekt]

Thanks for the replies.

I completely removed any drivers (using "display driver uninstaller" by guru3d.com) and installed the latest version of the amd-drivers and so far it works with gpu-acceleration enabled.

Driver[1] Name: Radeon RX 560 Series

Driver[1] Driver Version: 25.20.14011.10001

Driver[1] Driver Date: 20181130000000.000000-000

The odd thing I am noticing is when I open the system-information there is a weird "box" on the right and bottom, where a shadow should be.

This only happens in Illustrator and doesn't change when I disable gpu-acceleration.

For comparison Photoshop: