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I have this problem for the past few months on Windows10 with the latest Illustrator Versions.
When zooming in an out the grid lines disappear with no identifiable logic. Sometimes the grid completly disappears, sometime only vertical or horizontal lines are visible. Sometime every second line is missing.
My first thought was Windows UI Scaling, but it's set to native 100%.
I can't be the only one with this problem... any ideas?
{Renamed by MOD}
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Hi there,
Sorry to hear about your experience. I would suggest turning Off GPU performance from Illustrator preferences (ctrl + k > Performance > uncheck GPU Performance) and see if that helps resolve the issue.
If this doesn't help resolve the issue, I will request you to share a few more details like:
We will be looking forward to your response.
Thanks & Regards,
Anshul Saini
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Turning off GPU Acceleration removed the bug. But now everything runs sluggish, like exspected.
Is there any settting in NVIDIA Options that could cause this behaviour?
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Thank you for trying that. You can try updating or reinstalling the drivers. Also, visit this help article (https://helpx.adobe.com/illustrator/system-requirements.html) and check if your GPU is listed under supported video adapters.
Regards,
Anshul Saini
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Not sure if you ever found a fix, but I'm having the same issue. I found that unchecking "Grids in Back" does fix this problem for me. Though, of course, it does now show grids in front, but for me that was better than having the grid disappear at random zoom levels.