Guides can not be deleted, cleared, or hidden.

Forum|Forum|2 years ago
August 8, 2023
3 replies
7604 views

I have a document that has some guides that can not be cleared, edited, hidden, or affected in any way. Even with all layers turned off the guides are still there. The guides are partly outside the canvas bounds.

Here is what I have tried so far:

Release guides

Clear guides

Unlock all

Layer visibility

Layer lock/unlock

Select all

The only thing that can make the guides change in any way is with show/hide guides. I can hide them but that's all. I need to delete them. In the image you can see that some of the guides are half on the canvas and some are off the canvas. Help.

Correct answer soandso

Update:

I found out that the guides I am seeing are from symbols in my symbol pallet. Some of the common symbols I use (built by me) have guides in the symbol. Illustrator has taken all of the guides from all of my symbols and stacked them up in the upper left corner of the canvas. Even though none of the symbols are used in the document the guides still appear in the upper left. The only way to remove them is to edit or delete the symbol. I've used these same symbols for years and I've never seen Illustrator do this until I updated yesterday to version 27.7

pixxxelschubser

Community Expert

@soandso

Please show the entire artboard and the unfolded layer panel

S

soandsoAuthor

Participant

I think I solved the problem. See my previous comment.

S

soandsoAuthor

Participant

Note: I suspect this has something to do with symbols.

S

soandsoAuthorCorrect answer

Participant

Update:

I found out that the guides I am seeing are from symbols in my symbol pallet. Some of the common symbols I use (built by me) have guides in the symbol. Illustrator has taken all of the guides from all of my symbols and stacked them up in the upper left corner of the canvas. Even though none of the symbols are used in the document the guides still appear in the upper left. The only way to remove them is to edit or delete the symbol. I've used these same symbols for years and I've never seen Illustrator do this until I updated yesterday to version 27.7