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I had to purchase a new Mac two weeks ago. My old iMac was ten years old and was having issues. The new Mac is a macOS Sierra version 10.2.5. My concern was the software which was Adobe Suite CS3 and its compatibility. I was assured that it would work fine and I had to have it reinstalled onto the new computer from the original discs. It works great as far as my being able to open the old files from my previous computer. I can make revisions, save the files without any problems. My main problem now is that while I can open the software - whether inDesign, Photoshop or Illustrator - I can work in them but when I go to save the files, it closes and I lose the work. I am not sure as to why I am not allowed to save any work and was wondering if anyone has experienced this and if anyone has any idea as to how to solve this problem.
Hi dougn,
CS3 is an very old application and Sierra 10.12.5 is the latest version, so there are compatibility issues are possible as CS versions are not tested on new operating systems.So it might or might not work.
As you said you were able to install and work on it and its giving issues while saving files.
Please try following steps.
1) Boot system to safe boot with same account and check how it works, if it works fine close all third party running services. For details click here Use safe mode to isolate issues with your Mac - Apple Support
...
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Hi dougn,
CS3 is an very old application and Sierra 10.12.5 is the latest version, so there are compatibility issues are possible as CS versions are not tested on new operating systems.So it might or might not work.
As you said you were able to install and work on it and its giving issues while saving files.
Please try following steps.
1) Boot system to safe boot with same account and check how it works, if it works fine close all third party running services. For details click here Use safe mode to isolate issues with your Mac - Apple Support
2) Log in to root account For details check here How to enable the root user on your Mac - Apple Support
Check how application works there, If it works fine
Follow same steps for
~/Library/Caches
~/Library/Application support
/Library/Preferences
/Library/Caches
/Library/Application support
Note: If you are on office system ,these (/Library/Application support and/Library/Preferences) folders may or may not allow you to add user , that is completely fine.
Then reboot the system back to normal account and check performance.
Regards
Srishti
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Next time check the System requirements | Adobe Illustrator.
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Here are the System Requirements for Illustrator CS 3:
Mac OS
* Online services, including, but not limited to, Adobe Stock Photos and Adobe Connect, may not be available in all countries, languages, and currencies. Availability of services is subject to change. Use of online services is governed by terms and conditions of a separate agreement and may be subject to additional fees.
I see nothing about Sierra in these specs. Whoever told you your CS3 applications would work fine, gave you very bad advice. If it was a salesperson at an Apple store, make sure to complain to the manager. Maybe they'll pay for your CC subscription.
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You had terrible advice from someone. Mac OS changes a lot and upgrading Mac OS (which of course you have to do with a new Mac) should also include budgeting for ALL NEW software. Anything that works it has a free fix is a bonus.
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Exactly where are you trying to save?
Do you change to somewhere outside the Documents folder?
Maybe try saving without changing the location.