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cooperg1995
Participant
May 19, 2019
질문

HELP - Can’t open the illustration. The illustration contains an illegal operand?

  • May 19, 2019
  • 2 답변들
  • 3757 조회

I've spent days working on this project but unfortunately I have gotten a damaged file pop up when I try to open it. The file says "the illustration contains an illegal opperand". Would you know of any ways I can fix this? Below is what the pop up says. Ive looked through the forums and none of it is working.

Can’t open the illustration. The illustration contains an illegal operand.

Offending operator: ,

Context: %

9 () XW

/AI11Text :

0 /FreeUndo ,

0 /FrameIndex ,

-1 /StoryIndex

Thanks,

Cooper

이 주제는 답변이 닫혔습니다.

2 답변

Peter Villevoye
Community Expert
Community Expert
May 20, 2019

Ouch – that's a case of bad luck !!

Something must have messed up the file's structure or content, like Jacob also explains...

Please don't throw away the file, because if someone spots a culprit in the message you reported, then you might be able to open the file in a text editor (since the PostScript behind the scenes is in fact a text based language) and correct it. But we need a PostScript specialist to help you out.

In the meantime, do try to Place the file into Illustrator or even InDesign, and save it as a new Illustrator file or a PDF. Such procedure sometimes strips an offending but useless element. (Many elements in an Illustrator file are for backwards compatibility or reference purposes only, and not crucial for immediate viewing or printing. Think of unused swatches, symbols, patterns, anything.)

Opening this new file back into Illustrator ill probably yield a number of extra clipping masks, to let the illustration be restricted by the surrounding bounding box and even a page box. So you might need to release and delete some of the masks to make the content directly feasible again (in stead of working in isolation modes).

Jacob Bugge
Community Expert
Community Expert
May 19, 2019

Cooper,

The message means that the file has been corrupted.

If someone recognizes the actual error in the code, it may be quite easy.

One thing often tried first is to create a new document and File>Place the (PDF contents, if any, of the) corrupted one to see how much may be rescued that way.

Here are some websites where you can see whether it can rescue the actual file, and if it can, you may pay for a subscription to have it done,

http://www.recoverytoolbox.com/buy_illustrator.html

http://markzware.com/adobe-software/fix-illustrator-file-unknown-error-occurred-pdf2dtp-file-recovery/

http://www.illustrator.fixtoolbox.com/

http://www.erepairillustrator.com/

As far as I remember, the first one is for Win and the second one is for Mac, while the third and fourth one should be for both.

Here are a few pages about struggling with it yourself, or maybe share crucial parts of the code and hope that someone recognizes the actual error in the code, in which case it may be quite easy.:

http://daxxter.wordpress.com/2009/04/16/how-to-recover-a-corrupted-illustrator-ai-file/

http://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html

http://kb2.adobe.com/cps/500/cpsid_50032.html

http://kb2.adobe.com/cps/500/cpsid_50031.html

http://helpx.adobe.com/illustrator/kb/enable-content-recovery-mode-illustrator.html

There are also more suggestions here, on this partially overlapping help page:

https://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html

It is always recommended to create backups with different names regularly, and to store backups in more than one place/way.

And also to save often.

If you have a CC subscription, saving files in your Creative Cloud Files folder will automatically create and keep versions up to 10 days.

https://helpx.adobe.com/illustrator/using/crash-file-data-recovery.html

https://helpx.adobe.com/creative-cloud/help/sync-files.html

https://helpx.adobe.com/creative-cloud/help/versioning-faq.html

and here are some other suggestions,

https://forums.adobe.com/message/9328988#9328988