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Ikram_GOMINA9195
Participant
August 28, 2024
Question

Help with Illustrator file recovery

  • August 28, 2024
  • 2 replies
  • 262 views

Hi Guys,

I need yours help.

I had an Illustrator bug and my file, which I'd been working on for a week, didn't recover.
I tried the recovery methods but this file was not recovered.

What should I do?
Thanks

This topic has been closed for replies.

2 replies

M
Community Expert
Manan JoshiCommunity Expert
Community Expert
August 28, 2024

Does the following article help

https://helpx.adobe.com/illustrator/kb/enable-content-recovery-mode-illustrator.html

-Manan

-Manan
Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
August 28, 2024

Hi @Ikram_GOMINA9195,

 

I’m sorry to hear about the trouble with your Illustrator file — that sounds really frustrating after all your hard work. To assist you better, could you please share the specific error message you’re getting when you try to open the file?

 

If you can, please upload the file to a cloud storage service like Google Drive, OneDrive, or Dropbox and share the download link here. I’ll do my best to see if there’s any way to help you recover it!

 

Looking forward to your response so we can try to resolve this together.

 

best,

Anshul Saini

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