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cesarg32888264
Participant
September 14, 2018
Answered

HEX Values Keeps Changing In Illustrator

  • September 14, 2018
  • 3 replies
  • 43591 views

Okay I thought maybe I could figure this issues out own my own. Am currently helping a company rebrand themselves. We just received the approved color palettes to use to start swapping out colors. Now my issue here is that I keep entering the HEX values and noticed it swapped back, of course this was brought to my attention by my boss ( who probably thinks am not using the right Hex). So I was told to enter the values separately. So when I reopened the file I thought maybe I had entered the wrong Hex. But now I enter it the probably values in RGB and CMYK in the color picker, and the hex goes into the correct one. But once I reopen the picker, it swaps it back again. I am using the latest version and even tried to look into any videos that may help. But haven't found a corrected answer. I know it maybe has to do with the color settings. So the color am trying to use is #FFD400 and it keeps switching it to #FED402. Someone please help am about to pop a blood vessel..

      Correct answer Monika Gause

      HEX is an RGB color definition.

      If you enter this in a CMYK document, the color will be converted using color management.

      Make CMYK or spot color definitions for your print documents.

      3 replies

      A
      Ajinkya22515981vv24
      Participant
      January 5, 2022

      Hello,

      Facing the same issue.

      I am working on RGB document and adding rgb values while working still its getting changed after sometime automatically.

      I am using 26.0 latest version.

      Can someone please help me with this issue?

       

      Thanks

      Monika Gause
      Community Expert
      Monika GauseCommunity Expert
      Community Expert
      January 5, 2022

      How is your color management set up?

      Which color profile is applied to the document?

      A
      Ajinkya22515981vv24
      Participant
      January 5, 2022

      Hey, Thanks for the reply!

      Attaching the images here

      S
      Stepphun
      Participating Frequently
      January 30, 2021

      Preface: So ... i work for aprox. 10 years with these programms and never had problems like this ... but recently clients keepts complaining why their colors arent exact.

      Maybe i am overthinking it or the program changed and does wiered sh**

       

      Please tell me if you can replicate this, and if you know where the problem is and how to fix it. 

       

      So i have a RGB Document in Illustrator with applied colorprofile, for me it is eciRGB v2.

      I have set up the colors as global colorfields defined in rgb / Hex ( or not, it doesnt matter, just to tell you the inital setup)  for my client that would be 255, 237, 0 or FFED00

      (but i also tried it with a range of different colors, which also shift slighlty.)

      now want to export the glorious work of thousands of pictograms in a precise lockup and color shema by hitting the export > export as > jpg from artboards  and within the dialog do the export settings and embedd the icc profile like a normal person would do...

       

      But... As i (or the client who pointet the problem out to me) opens the data and messures the color the values have changed to 254, 237, 1 or FEED01, which is not much, but wont pass quality tests by any standard and lets me look like a fool.

       

      So did i or did adobes export module mess up. and how would i export it differently

      Thank you!

      Ton Frederiks
      Community Expert
      Ton FrederiksCommunity Expert
      Community Expert
      January 30, 2021

      That is the way jpeg compression work, it changes and throws away color information to make the file smaller. You will notice that you will get different results when changing the quality.

      If you want to keep the numbers, use png.

      Monika Gause
      Community Expert
      Monika GauseCommunity ExpertCorrect answer
      Community Expert
      September 14, 2018

      HEX is an RGB color definition.

      If you enter this in a CMYK document, the color will be converted using color management.

      Make CMYK or spot color definitions for your print documents.

        C
        cesarg32888264Author
        Participant
        September 14, 2018

        Thanks for you speedy reply. I never had this issue and still trying to wrap my head around it. They keep insisting I use the HEX. So I would need to know what kind of printer they will be using? And even if the HEX doesn't match it will print in those colors if I enter the values separately?

          Monika Gause
          Community Expert
          Monika GauseCommunity Expert
          Community Expert
          September 14, 2018

          Will your work be printed on a professional press (in offset)?

          Or just on an office printer?

          Will it be printed at all?

          You and whoever is in charge of that work will need to understand all the workflows (of screen design as well as printing) and you will need to understand how color on computers works. This is nothing that can be explained in a forum post.

          You could try this PDF for learning this stuff:

          http://pdf.hemlock.com/CS6_PrintGuide.pdf

          And then of course you need to understand color management:

          Acrobat Help | Understanding color management  (this document barely scratches the surface, you'll need to read much more)

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