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M
Mateprsk
Known Participant
May 30, 2020
Question

High CPU and GPU when using Illustrator brush after installing wacom driver (Windows10).

  • May 30, 2020
  • 1 reply
  • 946 views

Hi, I have noticed after installing my wacom tablet's driver that when I use brushes to draw, my fans sound pretty bad. So I checked my task manager in windows 10 and I have noticed that both my cpu and gpu usage simply doubled. I am chatting whit wacom about the issue since more than a month, and they doesn't seam to give me any solution, but they are like super arrogant saying that or I pirate my o.s. or adobe, or they asked me if I bought their stuff. Than they told me that or I use their software or I just have an expensive mouse. Well I'm not really tolerating their attitude, so this is how I ended up here. Is there any solution what I can fix in adobe or windows?? I can't really work like that, my gpu is reaching over 80% like after 3 simple brush strokes.

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1 reply

Ashutosh_Mishra
Ashutosh_Mishra
Inspiring
June 5, 2020

Hi there,

 

Sorry to hear about your experience. CPU or GPU usage can be increased due to many reasons. Would you mind sharing version of Illustrator?

Also, let us know if you have checked CPU/GPU usage without Wacom? You may also try creating a new user account on your machine and observe the performance. Looking forward to your response.

 

Regards,

Ashutosh

M
MateprskAuthor
Known Participant
June 11, 2020

I tried with another account and it's the same. By making a simple brush stroke (with a pressure sensitive brush, but I had the same issue like with the simple pencil tool) my gpu is increasing up to 70+ percent, and my cpu is also on really high levels. But how I told you in a comment earlier, I am working on two different laptops, and it's the same.

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