Skip to main content
T
TCY8888
Participant
November 13, 2017
Answered

High Sierra Upgrade - Can't find Fonts

  • November 13, 2017
  • 4 replies
  • 8218 views

Hi

Today I upgraded my Mac OS to High Sierra.

Since the upgrade Adobe illustrator is no longer linked to my user fonts folder and is only linked to the system font folder.

Has anyone had the same issue and have a solution?


Cheers !

This topic has been closed for replies.
Correct answer Dr Alves

SOLUTION

For me works!

Adobe illustrator CC 2018macOS High Sierra

Instructions
1 - Delete All User Fonts installed by you2 - Uninstall illustrator and remove your prefs
3 - Install illustrator again
4 - Now, install first font click manually in font (double click and install)
5 - in finder bar click in "Go" and press "Shift" key, Select Libary and Open folder Fonts.
6 - Now copy your fonts WITHTOUT FOLDERS (this is very important)!
7 - If you finish copy all fonts open illustrator and confirm!

ENJOY!

4 replies

debs85673689
debs85673689
Participant
January 19, 2018

This worked for me. Very simple! I did this same thing for iDesign.

• Go into applications and open Illustrator

• Create a "Font" folder

• Locate your fonts, copy and paste them into the font folder

• Re-start Illustrator

Note: iDesign already has a font folder in the iDesign application.

    S
    SLVacations
    Participant
    June 28, 2018

    Thank you!!! That was so easy and it worked right away.  I'm glad I didn't try any other suggested fixes for this.  It's so great when something works and you haven't already pulled your hair out trying other things that don't work!

    D
    Dr Alves
    Participant
    December 7, 2017

    COMPLETE SOLUTION!

    I have the problem solution in illustrator but in photoshop i dont! SO:

    For me works!

    Adobe illustrator CC 2018macOS High Sierra

    Instructions
    1 - Delete All User Fonts installed by you

    2 - Uninstall illustrator and remove your prefs
    3 - Install illustrator again
    4 - Now, install first font click manually in font (double click and install)
    5 - in finder bar click in "Go" and press "Shift" key, Select Libary and Open folder Fonts.
    6 - Now copy your fonts WITHTOUT FOLDERS (this is very important)!
    7 - If you finish copy all fonts open illustrator and confirm!

    AFTER THAT

    Run terminal and paste this command:

    sudo atsutil databases -remove

    Restart your computer!

    DONE

    sarank9604
    sarank9604
    Participant
    July 27, 2018

    Where is the preferences to remove? There are two libraries. Also, I open my fonts and the illustrator closes.

    Can not even use it.

    What do you suggest?

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    July 27, 2018

      schrieb

    Where is the preferences to remove? There are two libraries. Also, I open my fonts and the illustrator closes.

    Can not even use it.

    What do you suggest?

    Please learn how to use your system:

    User Library in High Sierra - Apple Community

    D
    Dr AlvesCorrect answer
    Participant
    November 23, 2017

    SOLUTION

    For me works!

    Adobe illustrator CC 2018macOS High Sierra

    Instructions
    1 - Delete All User Fonts installed by you2 - Uninstall illustrator and remove your prefs
    3 - Install illustrator again
    4 - Now, install first font click manually in font (double click and install)
    5 - in finder bar click in "Go" and press "Shift" key, Select Libary and Open folder Fonts.
    6 - Now copy your fonts WITHTOUT FOLDERS (this is very important)!
    7 - If you finish copy all fonts open illustrator and confirm!

    ENJOY!

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    November 14, 2017

    WHat kinds of fonts did you have in the user fonts folder?

    PostScript? Your system doesn't like those anymore.

    T
    TCY8888Author
    Participant
    November 14, 2017

    Hi Monika, all my fonts are either .otf or .ttf and both file types are in both the system and user font library.

    So all my Adobe CS software is utilising fonts from the system folder (Mac HD>System>Library>Fonts) while all the fonts I require are in my user folder (Mac HD>Library>Fonts).

    Before upgrading to High Sierra I could access all fonts from both libraries in Adobe CS.

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    November 14, 2017

    So you're still on Illustrator CS? Which version exactly?

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices