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Participant
October 24, 2021
Answered

Holding ALT/SHIFT + Dragging Shape ERROR - PLEASE HELP

  • October 24, 2021
  • 3 replies
  • 561 views

Could somebody please help me, this has been driving me out of my mind! I don't understand why this is happening to me when I hold down either SHIFT or ALT! How can I fix this? I have attached a screen recording below!

 

Any help much appreciated!

 

This topic has been closed for replies.
Correct answer Monika Gause

You are using the shift key and smart guides are turned on. Those two don't cooperate well. On top of that it looks like your graphic card doesn't like all this too much either. So I would either turn off Smart guides for this or don't press shift (the smart guides take care of that)  - watch out for the cross in the shape which tells you when it's a circle.

3 replies

Monika Gause
Community Expert
Monika GauseCommunity ExpertCorrect answer
Community Expert
October 25, 2021

You are using the shift key and smart guides are turned on. Those two don't cooperate well. On top of that it looks like your graphic card doesn't like all this too much either. So I would either turn off Smart guides for this or don't press shift (the smart guides take care of that)  - watch out for the cross in the shape which tells you when it's a circle.

michelew83603738
Community Expert
Community Expert
October 24, 2021

Sorry, but the screen recording link is broken for me.

 

Participant
October 24, 2021

Hope this works for you! 🙂

 

https://youtu.be/-k4x6VW9vlU

michelew83603738
Community Expert
Community Expert
October 25, 2021

It did, thank you. Let us know if @Monika Gause solved the problem.

Ashutosh_Mishra
Inspiring
October 24, 2021

Hi there,

 

Sorry to hear about your experience. Would you mind sharing version of the Illustrator? Do you see this behavior while working on a specific file? Does resetting the preferences of the app helps? This information would help us assist you accordingly.

 

Regards,

Ashutosh

Participant
October 24, 2021

My adobe version is 25.4.1 (THE LATEST)

 

And no, resetting preferences doesn't do anything!

 

Please help me to figure this out!