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Using Illustrator v24.0.2
Been like this for a while.
Try resetting prefs, failing that, you may need to uninstall using the Cleaner Tool and reinstall...
We are sorry for the trouble. This is a known issue that has been resolved in the newer versions of Illustrator. I would recommend you update Illustrator. You can also install the newer version of Illustrator without uninstalling v24.0.2. The steps are here: https://helpx.adobe.com/download-install/using/install-previous-version.html#:~:text=How%20to%20reta...
In addition to @Met1 suggestion, you can also try the following steps to resolve the issue:
I hope it helps!
Thanks & Regards,