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Horizonal Scroll Bar Sensitivity Issue Illustrator V 27.8.1 Windows 11

Community Beginner ,
Aug 25, 2023 Aug 25, 2023

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I just did the update 27.8.1 for my Illustrator 2 days ago and now, when I click a space on my horizontal scroll wheel to the right or left of the location marker, it goes all the way to that place in the entire Art space (which is fairly large, and I don't mean just my Art Board), instead of the approximate 2/3 window space proportional to my current zoom percentage that it had been doing.

This is especially a problem when I am zoomed into my work and I click to the side like I usually do expecting to move just a little to the side, and I am now way off my art board and have to either hit Ctrl0 or zoom out to find where my art is again. For years, I was used to knowing exactly how much Illustrator would scroll to one side no matter where on the horizonal scroll wheel I clicked. Now I feel like it's way to sensitive and knows no bounds. 

 

I know this is a small issue and I could just click the scroll marker and drag it to where I want to be on my artboard or click the arrows to either side of the scroll bar instead, but it is hard to break the habit I've had for over a decade of using this program that I keep doing by muscle memory and getting frustrated every time.


I have not been able to find a UI setting fix for this on my own or through searching forums. Is anyone else having this problem recently or know a fix? Thanks.

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Bug , Performance

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correct answers 1 Correct answer

Contributor , Sep 24, 2024 Sep 24, 2024

The only thing that's corrected the wild scroll bar behvaior for me is to turn off GPU Performance (  Preferences->Performance-> untick "GPU performance "). STILL waiting on the results of a live session.

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Explorer ,
Oct 29, 2024 Oct 29, 2024

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I found that it still happens occasionally even after turning o

ff GPU performance. It's just easier to get out of it and not happening constantly.

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Contributor ,
Oct 30, 2024 Oct 30, 2024

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Tha must be annoying. Hopefully one of these days there will be a fix.

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