Horrible performance with Dell Precision 3571

Hey Guys,

I have terrible performance with Illustrator, it keeps freezing, crashing and just being slow.

When I try on desktop which is 8 years old it runs smoothly, what could be wrong?

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Community Expert

Please tell us the specifications of the Dell computer.

Do you have addinitional monitors installed?

A graphic tablet?

Participant

I have 2 27inch QHD monitors

the laptop has: Intel Core i7 vPro Essentials 12 gen, 32GB RAM and NVIDiA A1000 4GB GDDR6

No graphic tablet btw

Community Expert

Just to figure out where the bottleneck is: Does it get better with fewer monitors?

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