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Participating Frequently
May 30, 2017
Answered

how can i allocate more ram for illustrator?

  • May 30, 2017
  • 3 replies
  • 44077 views

bacause i cannot open many file in illustrator because of no sufficent memory even though the file is not huge. i am really stressed out becuase of this. and the quality of file is lower and lower. i saw the menue of the chaning ram is in preference option in aftereffect, but illustrator, i cannot find. do you know?

    This topic has been closed for replies.
    Correct answer Monika Gause

    not enough memory to place the file

    insufficient memory was availavbe to complete the operation

    is exact word from the erreor of Ae.

    and my computor is not apple. it is window.

    and yes it is hard disk. so i want to allocate more ram for illustrator. but i cannot find the opition in any preference. in aftereffect, in  general of preference, there is option how mach do i want to allocate for the program.


    You can't allocate RAM to Illustrator. It takes what it needs and what is available.

    You can assign virtual memory in the preferences. But when there's not enough disk space available then this won't have any desired effect.

    What exactly are you placing?

    How large is it? In case it is a JPEG, we would need to know the uncompressed size. It might just be too large.

    What are you designing? Does the image need to be that large?

    Have you done a restart recently?

    Have you closed all other apps?

    How much RAM is installed (for Illustrator 8 GB RAM is recommended)? Looks like you run Windows 10. It needs a lot of RAM for itself already.

    3 replies

    Brainiac
    May 31, 2017

    Glad you solved it. That is a confusing error message!

    Brainiac
    May 30, 2017

    For checking how we are with memory in Windows 10, please try this AT THE TIME OF THE ERROR with the error message still on screen.

    Right click on the task bar.

    Choose Task Manager.

    Click the Performance tab.

    You should see something like this:

    Please post what you see (screen shot is ideal).

    Participating Frequently
    May 31, 2017

    umm.... sorry i am korean. and i am not sure what i have to see. but  i think that is this one. the program size is 2.46kb. and allocated disk size is only 4kb. is it normal?

    and, normally, i wanna put 800.800 size photo in Ai. i think this is not too large. that's why i think my Ai has something wrong.

    Brainiac
    May 30, 2017

    Please answer each of these questions if you can, or say if you need help answering them.

    1. What exact version of Illustrator?

    2. Is it 32-bit or 64-bit?

    3. What operating system?

    4. How much RAM is installed in your system?

    5. How much free space is on your system disk?

    6. What is the exact error message you get?

    7. Does Illustrator stop after the message?

    8. You say the quality gets lower and lower. Please explain exactly what you mean.

    Participating Frequently
    May 30, 2017

    my version is 2017cc, 64bit

    i don't know what is operation system. and how can i know how nuch ram is installed in the system..?

    i have much space in my computer.. almost 230gb

    the message is not enough memory to place the file or insufficient memory was availavbe to complete the operation.and the program did not stop after showing this message.

    lower and lower meaing is, when i saved my file in photoshop to be lower file size to put in the illustrator, my photo quality is lower....

    Monika Gause
    Community Expert
    May 30, 2017

    Is there an Apple somewhere an your computer? In that case it would be a Mac.

    Please read the system documentation on how to find out your specifications.

    Manuals for Apple: Apple - Support - Manuals

    Manuals for Windows 10: Windows 10 user guide PDF and manual

    Windows 8 Download the official Windows 8 user guide - CNET

    230 GB most likely is the hard disk. It's not that big. Are those 230 GB free or is that the total size of it? In that case there might not be much left.

    Please quote the exact wording of the error. Make a screenshot if you cannot remember it. It's important.

    What exactly is in that file? Where does that file come from? Are there effects, transparency? How many paths?

    Why do you switch from Photoshop to Illustrator with the same file? That doesn not make too much sense.