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Participant
February 18, 2025
Question

How can i open it?

  • February 18, 2025
  • 2 replies
  • 144 views

2 replies

Srishti Bali
Community Manager
Community Manager
March 10, 2025

Hi @Nut_Nut7222

 

Sorry for the delayed response. I completely understand how frustrating it can be. I agree with the solutions Monika shared, and I hope they helped resolve the issue.

If you're still facing trouble, please feel free to send me the file via DM. I can check with the Product team to see if there's a way to recover it. Let’s try our best to get this sorted for you!

Looking forward to your response.


Regards,

Srishti

Monika Gause
Community Expert
Community Expert
February 18, 2025

You could try and download a higher or lower version (whatever applicable)

Or share the file with Adobe as stated in the warning.