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How can I remove unwanted background color in my text

Participant ,
Oct 12, 2021 Oct 12, 2021

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Hi everyone,

 

I have a problem that I believe is very simple to solve, but I cannot find the right section in my

Illustrator.

I have a text with this unwanted background pink color on it (there´s an image attached, below).

Can you teach me how to remove that from my text/ 

Thanks a lot and I appreciate.

 

Cheers,

 

Andre Salles

 

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Adobe
Community Expert ,
Oct 12, 2021 Oct 12, 2021

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This suggests a font was used that you do not have available.

Did a warning appear when you opened the file? Your options are to acquire the correct font or use a different one.

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Participant ,
Oct 12, 2021 Oct 12, 2021

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Thank you!

Yes, I received the warning about the font, and immediately downloaded it. Still, the background didn´t go away. Should I restart my computer then?

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Community Expert ,
Oct 12, 2021 Oct 12, 2021

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Can you see the font in the list in Illustrator?

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Participant ,
Oct 12, 2021 Oct 12, 2021

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I can see the font, but it has a asterisk right above it. Not sure what that means.

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Participant ,
Oct 12, 2021 Oct 12, 2021

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Problem solved. I learned that the fonts had an asterisk, because although they had been installed, they need to be activated. Now, eveything is fine. 

Thanks for your help!!

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Mentor ,
Oct 12, 2021 Oct 12, 2021

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Did you install the font? Downloading it is not enough.

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Participant ,
Oct 12, 2021 Oct 12, 2021

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Yes, it was installed right away.

 

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New Here ,
Apr 19, 2024 Apr 19, 2024

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You have a pink color on your text because the font you're using isn't compatible with Illustrator. so change the font, then you're good.

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