How do I chat or call Adobe's customer service?

[dlynch30]

I am having a serious problem with CC2017 Illustrator - it is not working, "new" documents does not work .  Yet, I cannot chat with or phone Adobe customer support because I am a student.

When Adobe was producing the Creative Suites I could easily chat or call them, and they were very helpful, - now I cannot do either.

Is there any way for a poor college student to talk, or chat with, a real person at Adobe (it is apparently "not permitted" under my student plan)?

[Monika Gause · Accepted solution]

So this is nor working for you?

Contact Customer Care

[@mj]

Monika's post is very useful.

We have a very helpful community here if you'd like to post your problem on the forums as well.

[manojk33585008]

Hi

help me

[Monika Gause]

Please use the link I posted above

[manojk33585008]

Send me link for chat with you for the installation

[Monika Gause]

You can't chat with me.

THis is a public forum. Most of the people here are not staff. Staff is marked as "Staff". The staff people in this forum are not necessarily support staff.

We can try to help you in the frum, bt then you would have to describe the problem.

Or you can chat, but then you will need to use the link I posted.