Skip to main content
sonofmrsnak
Inspiring
May 2, 2018
Question

How do I refresh a document to get a placed image to refresh to an updated image?

  • May 2, 2018
  • 1 reply
  • 8910 views

Have replaced a 4/c background image on a few docs with a new, one color version, renamed. Screen preview still shows the old. Will not ever refresh even after saving and closing, and reopening. It will print properly, and a PDF will show the new image, but not in AI. Been doing this on about the last 4 or 5 CC versions.

    This topic has been closed for replies.

    1 reply

    John Mensinger
    Community Expert
    Community Expert
    May 2, 2018

    Window > Links > [select] > Click the Update Link button at the bottom of the Links panel:

    sonofmrsnak
    Inspiring
    May 2, 2018

    Does not work in my case. I think I need a more aggressive way to update.
    Original was a CMYK PSD file (see AI part of screenshot)
    Actual file is a renamed Monotone PSD (see PS screen) Both were/are the same size and resolution. AI is still using the lo-res placement of the CMYK version.

    Bug with monotone images?

    sonofmrsnak
    Inspiring
    May 2, 2018

    Tried a workaround. Made a white PSD file that is same size as the burlap background file. Replaced images with that, saved,  then replaced those with the monotone. The monotone still defers to the old CMYK screen version. I have other files where the monotone displays perfectly. (see attached)
    Really baffled with this one...