How Do I Turn Off That Annoying Tour Window?

This is still an issue. I am using version 24.0.10 Build 14 and it is displayed in the bottom left corner. I am using an iMac with M1, 2021, running Sequoia 15.5. HELP!

This solution worked for me on a Mac running Big Sur 11.6 and Adobe Illustrator 25.2.3: 

In USER/Library/Application Support look for a file that begins with - com.adobe.acc.onboarding the full file will have the prefix and some unique identifier combo of letters and numbers followed by a .prefs extension. My file was titled: 

com.adobe.acc.onboarding.0E1F37334C94A0150A04B833.prefs

Right click on the file and select an editor to open it in. I use Atom because it is designed for doing Macs and can open up almost any type of file. A .prefs file is just an XML file that conforms to a standard for application preferences. The file should have something similar to this: 

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<prefs>
    <property key="ccd.onboarding.assets.steps">0</property>
    <property key="ccd.onboarding.assets.statusLight">1</property>
    <property key="ccd.onboarding.assets.version">2</property>
    <property key="ccd.fontmanagementpanel.synced.version">1</property>
    <property key="ccd.fontmanagementpanel.synced.statusLight">1</property>
    <property key="ccd.fontmanagementpanel.synced.steps">0</property>
    <property key="ccd.onboarding.assets.cloud.steps">0</property>
    <property key="ccd.onboarding.assets.cloud.version">1</property>
    <property key="ccd.onboarding.assets.cloud.statusLight">1</property>
    <property key="ccd.onboarding.assets.lib.mechanical.steps">0</property>
    <property key="ccd.onboarding.assets.lib.mechanical.statusLight">1</property>
    <property key="ccd.onboarding.assets.lib.mechanical.version">1</property>
    <property key="nuj.onboarding.steps">main.nuj.dialog</property>
    <property key="nuj.onboarding.version">1</property>
    <property key="nuj.onboarding.statusLight">0</property>
    <property key="nuj.empty.onboarding.version">0</property>
    <property key="pluginmarketplace.search.version">1</property>
    <property key="pluginmarketplace.search.statusLight">1</property>
    <property key="pluginmarketplace.search.steps">0</property>
    <property key="marketplace.onboarding.steps">0</property>
    <property key="marketplace.onboarding.version">2</property>
    <property key="marketplace.onboarding.statusLight">1</property>
    <property key="starterLibs.welcome.steps">0</property>
    <property key="starterLibs.welcome.statusLight">1</property>
    <property key="starterLibs.welcome.version">1</property>
</prefs>

Just comment everythign within the <prefs> tag out. (Encase all the <property> tags in <!-- and --> so your file looks like: 

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<prefs>
    <!--<property key="ccd.onboarding.assets.steps">0</property>
    <property key="ccd.onboarding.assets.statusLight">1</property>
    <property key="ccd.onboarding.assets.version">2</property>
    <property key="ccd.fontmanagementpanel.synced.version">1</property>
    <property key="ccd.fontmanagementpanel.synced.statusLight">1</property>
    <property key="ccd.fontmanagementpanel.synced.steps">0</property>
    <property key="ccd.onboarding.assets.cloud.steps">0</property>
    <property key="ccd.onboarding.assets.cloud.version">1</property>
    <property key="ccd.onboarding.assets.cloud.statusLight">1</property>
    <property key="ccd.onboarding.assets.lib.mechanical.steps">0</property>
    <property key="ccd.onboarding.assets.lib.mechanical.statusLight">1</property>
    <property key="ccd.onboarding.assets.lib.mechanical.version">1</property>
    <property key="nuj.onboarding.steps">main.nuj.dialog</property>
    <property key="nuj.onboarding.version">1</property>
    <property key="nuj.onboarding.statusLight">0</property>
    <property key="nuj.empty.onboarding.version">0</property>
    <property key="pluginmarketplace.search.version">1</property>
    <property key="pluginmarketplace.search.statusLight">1</property>
    <property key="pluginmarketplace.search.steps">0</property>
    <property key="marketplace.onboarding.steps">0</property>
    <property key="marketplace.onboarding.version">2</property>
    <property key="marketplace.onboarding.statusLight">1</property>
    <property key="starterLibs.welcome.steps">0</property>
    <property key="starterLibs.welcome.statusLight">1</property>
    <property key="starterLibs.welcome.version">1</property>-->
</prefs>

Save and close the file. Restart Adobe Illustrator. The annoying pop-over videos/images should cease. Hope this helps. 

Adobe: Stop doing this. Its such bad UI/UX. On each launch present the user with the option to have these tutorials display or not. 

Disclaimer: Do this at your own risk. Turning the preferences off should have no harmful affect on your instance of Illustrator but these instructions come with no guarantees. Be smart, back up your work and hard drive before you go poking around on your Mac. : )

Remind me of old office anoying paper clip mascot.

Thank God! It worked when I clicked on a radomm tour and then clsoed out. Then it disappeared. Hope it doesn't return.

OK, I think I've got it figured out. when the tip pops up, hit the "OK" and the "learn" pane will show up, hit the hamburger menu on the 'learn' pane and hit 'close panel', the tip will pop up again, hit "OK" again. do a clean exit and start illustrator again, open up a file and (at least for me) I don't see it anymore, we'll see if it sticks but seems to have gone away. 

Hi all, 

We're extremely sorry about this annoying behavior. I understand this is pending from a long time. The product team needs your help with this investigation. The users that I have written to on this thread haven't agreed for 1:1 investigation. If any one of you is ready to work with the team to help us reproduce and investigate the issue, please send me a DM.

Regards,

Srishti

I'm trying to install older versions of Photoshop and hoping it will go away. Lose features but need to get rid of this, it's getting worse.

Hi all,

We're extremely sorry to hear about this trouble.  I understand how distracting and frustrating it could be. Ideally, it should stop once you close it. We're currently investigating is issue but unfortunately couldn't replicate this behavior at our end. 

We need your help replicating this issue. In case you are still facing this issue, please feeel free to send us a DM. We'd be happy to help.

Regards,

Srishti

I found it in another thread.  It's called the "Home Screen" and can be disabled in Preferences > General. Uncheck Show The Home Screen When No Documents Are Open. Similar preference settings are available in Photoshop and InDesign also.