How do you purge all cache

Forum|Forum|3 years ago
October 18, 2022
1 reply
50603 views

Im having trouble doing something that I would think is ridiculously easy, but I can't find any posts regarding purging "cache". Once apon a time I could go to preferences > file handling > Clear Chache.
It's like it was completely removed. My computer is going ridiculously slow when I have Illustrator open. I assume its and excesive amount of RAM thats being used by cache.

So. . . Is there a way to clear/purge all of illustrators cache? With the exception of Settings of coarse. I also use Astute Graphics. I don't want to do anything that might affect that.

Srishti Bali

Community Manager

Hi there,

Thanks for reaching out. There are multiple reasons why applications may face performance issues. I would request that if you could try following the steps shared here and share your observation with us.

Regards,

Srishti