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How to: Change default program for files

New Here ,
Jun 05, 2024 Jun 05, 2024

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Hi, I am trying to save files normally but for some reason they are saving as an illustrator file. I can not seem to figure out how to change it. I have looked through my illustrator settings, my file settings, and my download settings. It does it even when I try to save images from google. I am currently trying to save photos from lightroom though. Thanks!

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Import and export , Sync and storage

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correct answers 1 Correct answer

Adobe Employee , Jun 07, 2024 Jun 07, 2024

Hello @Kayla375147642kys,

Thanks for reaching out. From what you've described, it seems Illustrator has been set as the default application for JPG/PNG files. To change this, kindly try the suggestions shared in these help articles and let us know if they help:
For Windows: https://adobe.ly/4bP1fuJ
For macOS: https://adobe.ly/3VfRG0J


Looking forward to hearing from you.

 

Thanks,

Anubhav

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Community Expert ,
Jun 05, 2024 Jun 05, 2024

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Can you please describe what exactly you are saving and what makes you think that it's an AI file.

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Community Expert ,
Jun 05, 2024 Jun 05, 2024

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Kayla,

 

I believe you may wish to look elsewhere, namely at the file associations at the general level of your computer Operating System (Win/Mac); .ai seems to be used for more than its own (and related) kind(s).

 

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Adobe Employee ,
Jun 07, 2024 Jun 07, 2024

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Hello @Kayla375147642kys,

Thanks for reaching out. From what you've described, it seems Illustrator has been set as the default application for JPG/PNG files. To change this, kindly try the suggestions shared in these help articles and let us know if they help:
For Windows: https://adobe.ly/4bP1fuJ
For macOS: https://adobe.ly/3VfRG0J


Looking forward to hearing from you.

 

Thanks,

Anubhav

Note: Marking correct for visibility.

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