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M
mmyazid
Participant
December 10, 2020
Resuelto

How to Delete Old Versions of Illustrator 2020, InDesign 2020, Photoshop 2020 and Bridge 2020

  • December 10, 2020
  • 2 respuestas
  • 3420 visualizaciones

After installing to the latest versions of my CC Design 2021 apps, old versions of the 2020 apps still exist in my system. How do I delete them? Can I simply drag them to the trash and delete them?

 

I checked on the Creative Cloud app but there isn't an option to delete those old versions. All I'm seeing is that those 2020 apps are not installed. This cannot be true because when I click on the 2020 apps icons, its did launch and work as per normal.

 

There's also an app called Maxon Cinema 4D R21 and R22. I believe this belongs to After Effects. Can I also delete the old version of Maxon?

 

As you can see from the screenshot, all these old apps are occupying close to 10GBs of valuable space. I need to delete them.

 

Regards,

Yazid

Este tema ha sido cerrado para respuestas.
Mejor respuesta de Kat Gilbert

If the Uninstall button does not work, check where the alias points to (right click > Show Original), maybe you removed it.


Ton- please verify that this is one way without deleting more than one wishes: 

https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html?x-product=Creative%20Cloud%20Desktop%2F5.3.1.470&guid=42d3aa5d-13eb-4f14-a082-195c01db5238&x-product-location=Search%3ASupport%3ALink%2F0.7.1&code=eyJ4NXUiOiJpbXNfbmExLWtleS0xLmNlciIsImFsZyI6IlJTMjU2In0.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.Lq-2tVswhHMUyALzU7Ig67u-ZCs-TI8kj8mf7TwblD0UbEJ1TGZP2BG4hhZ6F-JXLg2XrvNx9W0YKZjUikgh4NseQPOZNEeunvi0qJi6wOZWHNmzmLWYyKQ4_ZA13dGoGoCoiwko2wMD-GBJzZq1gUH196dav4_U6OoXnlle--N3r5z5D4ubEyVhMxuA6h7UQm-z4RQGvS3xf-439BkzvOIEm-6w50mSCJOu5w8V4SxViocJi6mHmGM0TXOui9ZHSw-m-LTeVqjrH8ClocADSdzIBvt5agHLqslD2tHpR_m4CRRGH6emZmfX7Aqd1qQECYH0_g14sLmwBL5IVvAAsw

2 respuestas

Ton Frederiks
Community Expert
Ton FrederiksCommunity Expert
Community Expert
December 10, 2020

Don't delete them, use the uninstaller that is in the same foler as the app.

M
mmyazidAutor
Participant
December 10, 2020

Thanks, Ton, forget to mention that I did that too before posting this query. The uninstaller doesn't exist anymore. See the attached screenshot.

 

Ton Frederiks
Community Expert
Ton FrederiksCommunity Expert
Community Expert
December 10, 2020

If the app is not there, what do we see in your first screenshot wih the large file sizes?

Can you show the contents of that folder?

A
AadiSahni
Inspiring
December 10, 2020

Hi,

Please try going to control panel by pressing windows+r and then typing control. Then, in control panel, search for programs & features. In programs & features, right-click any program or app you want to uninstall, then click delete(Only one program can be deleted at a time). This should solve the problem. Also of note, is that the next time you install an update, check "delete old versions of this app"

 

Regards,
Aadi Sahni

M
mmyazidAutor
Participant
December 10, 2020

Hi Aadi,

 

Thanks for the reply. I'm using Mac and I'm also not exactly sure what do you mean by 'Control Panel'. Sounds like you're using PC with reference to "windows+r". I'm not familiar with that term on my Creative Cloud app. Based on my preference settings it has all along indicated to remove old versions of the app (see attached screenshot).

 

Regards,

Yazid

 

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