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how to fix high cpu usage

New Here ,
Feb 03, 2024 Feb 03, 2024

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Illustrator.exe com.adobe.AdobeSplashKit.GraphicWindowClass in the task manager has consumed a lot of CPU, and power usage has become very high. how do i fix this

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Adobe
Adobe Employee ,
Feb 03, 2024 Feb 03, 2024

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Hello @Rendi35221856exbi,

 

Sorry to hear about your experience. Would you mind trying to update the OS (https://support.microsoft.com/en-us/windows/update-windows-3c5ae7fc-9fb6-9af1-1984-b5e0412c556a) and Illustrator (https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html) to the latest version and checking if it helps?

Also, try the suggestions shared in this help article (https://helpx.adobe.com/x-productkb/global/high_cpu_usage_cephtmlengine.html) and share your observations.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

 

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