Copy link to clipboard
Copied
Computer didn't crash I just closed an illustrator file without saving it*. Autosave is set up for every 2 minutes and I can see the autosaved version .aid but can't figure how to open it.
Thanks for any help on this.
(*I accidentally closed it because there is some key combination which I inadvertently do which changes my keyboard from English to French and then the Z becomes X - so when I do control Z I've actually done control X - wish I knew how I did that).
You can just open the file with Adobe Illustrator.
To open the file on a Mac, select it, cmd-I to "Get Info" and choose open with Adobe Illustrator (click "Change All..." while you're at it so the next time you won't have to do this step).
• Do NOT change the extension
• Do NOT quit Illustrator or the file will be deleted
If you want to restart or do something else that requires you to quit Illustrator, you can just duplicate the .aid file and let the original get deleted.
Copy link to clipboard
Copied
howhard,
What happens if you change the name and also change the extension to .ai or to .ait?
I am afraid the OS may have a life of its own, and that the language change can happen at any time, especially if you have a keyboard version that is another language (such as FR) than the OS (such as EN).
Copy link to clipboard
Copied
Thanks Jacob, Unfortunately I didn't get a chance to try it. My first attempts said "the file is in use" so I closed Illustrator and the .aid files vanished. I have now recreated the work.
Copy link to clipboard
Copied
You can just open the file with Adobe Illustrator.
To open the file on a Mac, select it, cmd-I to "Get Info" and choose open with Adobe Illustrator (click "Change All..." while you're at it so the next time you won't have to do this step).
• Do NOT change the extension
• Do NOT quit Illustrator or the file will be deleted
If you want to restart or do something else that requires you to quit Illustrator, you can just duplicate the .aid file and let the original get deleted.
Copy link to clipboard
Copied
This is a hit or miss, but worth trying. Sometimes the files simply won't open due to being corrupted and you're sadly out of luck.
Copy link to clipboard
Copied
It says the file is unknown and cant be open:/
Copy link to clipboard
Copied
this works!! thank you very much
Copy link to clipboard
Copied
This solution works!! Thank you so much.
Copy link to clipboard
Copied
This does not work. I get an error message saying "There is no application set to open the document “AIDBTemp17064948464533231616.aid”."
I've tried opeing it in illustrator beta and the regular illustrator, but they are both greyed out for me.
Copy link to clipboard
Copied
I'm sorry to hear that you're experiencing difficulty opening the .aid file. Could you please upload the file to a cloud storage service like Google Drive and share the download link here or via DM with me? I'll do my best to assist you in recovering the file and resolving the issue.
Best regards,
Anshul
Copy link to clipboard
Copied
I can't open the .aid file with illustrator. Can I send you the file?
Copy link to clipboard
Copied
The method works well. Thanks a lot :ukraine:
Copy link to clipboard
Copied
Same here, illustrator is greyed and cannot be a choice on how ot open the file
Copy link to clipboard
Copied
Hello @0_xMx_0,
Thanks for reaching out. Would you mind sharing a link to a sample file after uploading it to Dropbox/Google Drive/etc. so we can check it on our end? Although we cannot guarantee a successful recovery, we will try our best to do so.
Looking forward to hearing from you.
Thanks,
Anubhav
Copy link to clipboard
Copied
Hello @Anubhav M I would very greatly appreciate it if you could check to see if you can recover one of my files. I did go in the DataRecovery folder and found an .aid file along with a folder of documents.
I've uploaded the .aid file and the folder to this google drive -
https://drive.google.com/drive/u/0/folders/13CFuzU_uIJ69cyk22NnGNqtPz6yD0pZ0
I would greatly appreciate any help.
Copy link to clipboard
Copied
Ok, but for the people using Windows?? ctrl+I is not working and I have not idea how to open the aid file.
Copy link to clipboard
Copied
The keyboard command you are likely encountering is under your system preference >> keyboard >> shortcuts tab >> Input Sources
Was happening to me with Arabic, when that language installed.
I also recommend to change this,
so you can see and confirm up on top right in finder you language options.
Copy link to clipboard
Copied
I have tried to recover a file that was unsaved when illustator crashed. I followed the suggestions on this thread to open the .aid file, it was trying to open the .aid file on illustrator but then stopped spinning and I watched the file disappear. Illustrator hasn't actually crashed and I haven't had any pop ups but the file has gone. Is there any way to retrieve it or atleast try to prevent this happening again? I am running the programme on a new MacBook Pro M1 Big Sur 11.1 with plenty of storage but illustrator is crashing reguarly.
Any help would be great!
Copy link to clipboard
Copied
Illustrator is regularly crashing on me as well and I can not recover the [Recovery].ai files. I bought this Mac laptop because it was supposed to be a workhorse for graphic designers. In actuallity I wish I could find out the reason for all of the crashes instead of constantly losing my time-consuming hard work. Ugh... Makes me question why I am working with a program that resides on the cloud, but does not have the capability of actually saving my work to the cloud with an easy to recover option after these numerous crashes. I have not been able to open the .aid files either.
Here is a screen shot from the latest wheel-of-death crash.
Copy link to clipboard
Copied
Please contact Customer Care and have take a look at it. I have Macbooks as well and Illustrator is regularly running on them for days.