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Correct answer Mike_Gondek10189183

You will need a newer version of Ilustraror to open that file, as the .ait was created with a newer version. Or else you will eb seeing errors such as this.

And the result will not bene useful. You can download the free trial version of Illustrator, and save this down to CS6.

Adobe really should add the minimum version needed to people know this before purchasing. This is just bad business and a bad reputation for Adobe Stock.

2 replies

Mike_Gondek10189183
Mike_Gondek10189183Correct answer
Adobe Expert
July 3, 2017

You will need a newer version of Ilustraror to open that file, as the .ait was created with a newer version. Or else you will eb seeing errors such as this.

And the result will not bene useful. You can download the free trial version of Illustrator, and save this down to CS6.

Adobe really should add the minimum version needed to people know this before purchasing. This is just bad business and a bad reputation for Adobe Stock.

New Participant
August 26, 2021

I paid to license the Vet-Pet icon library and can't access it - can I please have a refund? 

Doug A Roberts
Adobe Expert
August 26, 2021

You should post your issue on the Stock forum and see what staff say there:

 

https://community.adobe.com/t5/stock/bd-p/stock

Ton Frederiks
Adobe Expert
July 3, 2017

Do you get an error message?