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How to open an AIT file?

New Here ,
Jul 02, 2017 Jul 02, 2017

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Four "Deal of the Day" Sale Ribbons - image | Adobe Stock

I bought this image, but not able to open it in Illustrator 6,

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correct answers 1 Correct answer

Community Expert , Jul 03, 2017 Jul 03, 2017

You will need a newer version of Ilustraror to open that file, as the .ait was created with a newer version. Or else you will eb seeing errors such as this.

Screen Shot 2017-07-03 at 11.32.35 AM.png

Screen Shot 2017-07-03 at 11.32.40 AM.png

And the result will not bene useful. You can download the free trial version of Illustrator, and save this down to CS6.

Adobe really should add the minimum version needed to people know this before purchasing. This is just bad business and a bad reputation for Adobe Stock.

Screen Shot 2017-07-03 at 11.37.20 AM.png

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Community Expert ,
Jul 03, 2017 Jul 03, 2017

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Do you get an error message?

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Community Expert ,
Jul 03, 2017 Jul 03, 2017

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You will need a newer version of Ilustraror to open that file, as the .ait was created with a newer version. Or else you will eb seeing errors such as this.

Screen Shot 2017-07-03 at 11.32.35 AM.png

Screen Shot 2017-07-03 at 11.32.40 AM.png

And the result will not bene useful. You can download the free trial version of Illustrator, and save this down to CS6.

Adobe really should add the minimum version needed to people know this before purchasing. This is just bad business and a bad reputation for Adobe Stock.

Screen Shot 2017-07-03 at 11.37.20 AM.png

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New Here ,
Aug 26, 2021 Aug 26, 2021

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I paid to license the Vet-Pet icon library and can't access it - can I please have a refund? 

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Community Expert ,
Aug 26, 2021 Aug 26, 2021

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You should post your issue on the Stock forum and see what staff say there:

 

https://community.adobe.com/t5/stock/bd-p/stock

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