How to remove green lines (not normal guides)

[sanfs]

Hi all, these green lines appeared on my artwork all of a sudden and I can't work out how to remove them. They are wrecking my head I've attached an image, I use Smart Guides and they're not them, anyone have any ideas how to get rid of them/what they are??

[John T Smith]

Please post the name of the program you use so a Moderator may move this message

-A program would be Photoshop or Dreamweaver or Muse or Premiere Pro or ???

[sanfs]

Sorry, it's Illustrator CS6.

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[Moved from generic Cloud/Setup forum to the specific Program forum... Mod]

[Monika Gause]

Please open the layers panel and open the layer so you can see the contents.

Are they perhaps guides?

[sanfs]

That's a new blank document, there's nothing in layers! They're not normal guides anyway, I've cleared all guides.

[Monika Gause]

Please show a screenshot of the complete workspace.

[Mario Arizmendi]

I think it can be video safe areas or something like that

See the preferences, or see the artboards preferences

Window/Artboards. In the Artboard menu that opens, at the upper right corner, select Artboard Options from the submenu.

In the dialog that opens uncheck:

Show Center Mark

Show Cross Hairs

Show Video Safe Areas

[sanfs]

I've attached a screenshot of my workspace, it's not video safe areas either

[Monika Gause]

You've got some third party prepress plugins there.

Could it be that they create the green lines?

[Douglas E313584130cp5]

To turn off green lines  -  go to artboard dialogue box  -  artboard options under side menu

display

turn off  - show center marks, show cross hairs, show video safe areas

[Monika Gause]

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@Douglas E313584130cp5  schrieb:

To turn off green lines  -  go to artboard dialogue box  -  artboard options under side menu

display

turn off  - show center marks, show cross hairs, show video safe areas

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This answer has already been given 5 years ago and it didn't help then.