Skip to main content
T
thingsbyjulie
Participant
October 11, 2022
해결됨

How to remove the Win32 print screen dialogue after the new Windows 11 22HD Update

  • October 11, 2022
  • 7 답변들
  • 33036 조회

Hey there, has anyone found a fix for this problem after the new Windows 22HD update? I print a ton of stuff from Illustrator via usb to my Canon Pixma Pro 100. However, after the update it seems like only my Adobe programs have been affected by this issue.

 

Basically, when  I go to print in Illustrator the normal print dialogue still pops up (although takes much longer now). However, my issue is that when I click "Setup" to choose my printer settings, this dialogue now appears before the normal printing preferences window does, and again after, and as a result negates the paper size I just changed. Here's what my old workflow looked like:

And now it looks like this:

Does anyone have a fix to this? This is super frustrating and really slows down my workflow and apparently my computer. This window never shows up when printing from Chrome, just in Adobe.I also can't post on the Windows forums because they won't let me choose a display name, and every time I try to the page freezes, wahoo! Any help/fix would be GREATLY appreciated!

    최고의 답변: Anshul_Saini

    Hi @Damian26943038x3ji @thingsbyjulie @debbie_tomkies,

     

    Thanks for reaching out. This change has been brought up by Microsoft Windows 11 update. Would you mind restoring the Old Print Dialog as suggested in this third-party article (https://www.winhelponline.com/blog/restore-legacy-print-dialog-windows-11/#:~:text=Restore%20the%20Old%20Print%20Dialog%20in%20Windows%2011%2022H2) and see if that helps?

     

    Thanks,

    Anshul Saini

    7 답변

    K
    Krunal29974992a9sl
    Participant
    May 20, 2023

    thank you so much

     

    C
    carols73644021
    Participating Frequently
    March 7, 2023

    Microsoft overides my print settings and I think it is so arrogant of them to waste my time getting rid of their piece of crap print dialogue. I bought a fairly expensive printer to be able to tweak settings as need. MICROSOFT offers NOTHING. God, please send an alternative to this over bearing corporation.

    estebanv20177928
    estebanv20177928
    Participant
    November 17, 2022

    I just solved, you can turn back to the old printer settings screen and print as usual follos this steps Restore the Legacy Print Dialog in Windows 11 22H2 » Winhelponline

      R
      rodrigoc70776809
      Participant
      March 12, 2025

      Muchas gracias... esto funcionó para mí. 

      D
      Damian26943038x3ji
      Participant
      November 3, 2022

      I've got the same issue printing from Photoshop, it's causing me loads of problems. Any fix yet?

      Anshul_Saini
      Community Manager
      Anshul_SainiCommunity Manager답변
      Community Manager
      November 4, 2022

      Hi @Damian26943038x3ji @thingsbyjulie @debbie_tomkies,

       

      Thanks for reaching out. This change has been brought up by Microsoft Windows 11 update. Would you mind restoring the Old Print Dialog as suggested in this third-party article (https://www.winhelponline.com/blog/restore-legacy-print-dialog-windows-11/#:~:text=Restore%20the%20Old%20Print%20Dialog%20in%20Windows%2011%2022H2) and see if that helps?

       

      Thanks,

      Anshul Saini

        T
        thingsbyjulie작성자
        Participant
        November 18, 2022

        Amazing, thank you so much!! This worked, at least in Illustrator, and will save me many more headaches, I appreciate it ❤️

          Srishti Bali
          Community Manager
          Srishti BaliCommunity Manager
          Community Manager
          October 20, 2022

          Hi all,

           

          Thanks for reaching out. Could you please confirm the exact version of Illustrator, InDesign, and the operating system?

           

          Regards,

          Srishti

          T
          thingsbyjulie작성자
          Participant
          October 20, 2022

          Hey Srishti!

          I have the newest version of Illustrator 2023 (27.0), and I'm on Windows 11, version 22H2. 

          This issue began when the first 22H2 updates came out, and continued with the new version of Illustrator as well. I personally haven't tried to print from InDesign yet, but as you've seen in this thread another person has, and I've seen others mention the same issue in other online forums as well. I have tried reinstalling printer drivers, and I'm up to date on my Windows updates and NVIDIA drivers updates as well. I primarily work and print out of Illustrator and really need a fix to this. I appreciate your help!

           

          Thanks,

          Julie

          Anshul_Saini
          Community Manager
          Anshul_SainiCommunity Manager
          Community Manager
          October 21, 2022

          Hi @thingsbyjulie @debbie_tomkies,

           

          Thanks for your time & patience. This seems to be happening due to a new change introduced by Microsoft to improve the connectivity with printers. I checked with my colleague who is using windows 10, and he doesn't get this system print dialogue.

          On Google Chrome, you will get the same print dialogue if you go to Print > More Setting > Print using system dialogue.

           

          However, we are still checking with the product team. Please allow us some time. We'll get back to you once we get a response from them.

           

          We appreciate your patience.

           

          Thanks & Regards,

          Anshul Saini

          A
          Community Manager
          Anubhav MCommunity Manager
          Community Manager
          October 12, 2022

          Hello @thingsbyjulie,

           

          Sorry to hear about this experience. As suggested b Mylenium, this is a known issue on the Windows 22H2 update. To mitigate this, kindly try removing and reinstalling your printer drivers and check if it helps.

           

          Looking forward to your response.

           

          Thanks,

          Anubhav

          T
          thingsbyjulie작성자
          Participant
          October 12, 2022

          Hey! SWadly, to no avail, reinstalling the printer drivers did not solve the issue. The same dialogue keeps appearing when I select "Setup". 😞

          debbie_tomkies
          debbie_tomkies
          Inspiring
          October 14, 2022

          I am having the same issue with my Xerox C400 printer and Indesign. Photoshop works fine though!

          Mylenium
          Mylenium
          Legend
          October 12, 2022

          https://learn.microsoft.com/en-us/windows/release-health/status-windows-11-22h2#2913msgdesc

           

          Mylenium

          T
          thingsbyjulie작성자
          Participant
          October 12, 2022

          Hey, sadly this was not the full issue for me. I was able to install windows 11, it's the fact that after doing so, I started to encounter this issue. I've uninstalled and reinstalled my printer drivers, but the problem persists 😞

          약관 및 조건Accessibility statement
          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices