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jemmaB
Inspiring
February 22, 2022
Question

Huge font issue with Illustrator! Help if you can.

  • February 22, 2022
  • 5 replies
  • 1766 views

HI all
I have the most up to date Mac OS and Adobe suite. I created a file that needed to go to a print vendor, so when I went to 'package' the file, the font (Futura) got corrupted and turned into an EXEC file (for PC!)

It would not fix or zip... so I. tossed the fonts off my computer and 'activated' Adobe's version of Futura.
When I went to package it again, I got the error message that I CAN NOT package the Adobe fonts.

After talking to tech support (basically useless) I was told Adobe no longer supports 3rd party fonts at all...
So- if. I can't use the fonts I own, and can't send THEIR fonts to a printer... what do we do? Its seems a little crazy.
Thanks in advance

This topic has been closed for replies.

5 replies

tonyharmer
Community Expert
Community Expert
February 22, 2022

Hi JemmaB!

 

Do you really need to package the file at all? Can you not send a print-ready PDF instead? Your print vendor should be able to provide you with settings compatible with their processes.

 

You don't need to outline fonts for a PDF, as a subset of font outlines are created in the PDF; this is within the license terms of the vast majority of font vendors, and Illustrator should warn you if that is not possible. I've only ever come across one font that did not allow this, so then had to create a copy and actually outline the text in Illustrator. I'm aware that the word outline/s is used many times in that answer—apologies for that—but the instances in bold, refer to actually outlining your text in Illustrator, whereas the italic instances are made from the font itself, by Acrobat. I hope that makes sense.

 

🙂

Community Expert
February 23, 2022

I personally wouldn't want to share my font files with other people if I didn't have to do so. Commercial fonts can be expensive, even pricey when you buy then on introductory discounts. Not everyone who receives font files from clients acts ethically with them. Font embedding within PDFs is a good alternative. 

jemmaB
jemmaBAuthor
Inspiring
February 23, 2022

Thanks to everyone here. I do send a PDF but most of my clients insist on sending fonts packaged. So, I need to wean them off that! I've just never encountered Adobe giving an error message that they no longer will include fonts in the package.

Ton Frederiks
Community Expert
Community Expert
February 22, 2022

There has always beem the restriction when packaging fonts, that the receiving end has to have a license for those fonts. The reason to use your packaged version is that the version can differ from what the printer has.

But, unless the printer needs to change the content of the Illustrator file, sending a PDF is the safest way to ensure that your version of the fonts (they get embedded) are used.

The reason you cannot package Adobe fonts is that the receiving party already has access to the same fonts because they need an Illustrator subscription to open Illustrator files and fonts are part of that subscription.

jemmaB
jemmaBAuthor
Inspiring
February 22, 2022

And, if they don't have CC, how will they open a file w/ live text?
I send both an outlined font PDF and live text incase they need it.

Ton Frederiks
Community Expert
Community Expert
February 22, 2022

If they don't have CC they cannot open the file (and don't need the fonts).

Sending a PDF with live type is the best option (it prevents fattening of small type).

Brad @ Roaring Mouse
Community Expert
Community Expert
February 22, 2022

Oh, and re:"and can't send THEIR fonts to a printer".

You don't need to. If they are using Creative Cloud apps, they have access to the same fonts as you do. There's no need to give them to anybody.

 

 

jemmaB
jemmaBAuthor
Inspiring
February 22, 2022

I have no way of knowing what they have or use ahead of time, I've always packaged up the whole job to be sure they have what they need. My client selected the printer.

michelew83603738
Community Expert
Community Expert
February 22, 2022

Unfortunately, Adobe just made some changes. You can outline fonts in a copy of your file and hope that this does not create width to the text or create a pdf which should embed the font for you.

Brad @ Roaring Mouse
Community Expert
Community Expert
February 22, 2022

"Adobe no longer supports 3rd party fonts"

Not exactly true. There's nothing wrong with 3rd party fonts, but going forward soon you won't be able to use them if they are Type 1.

Regardless.. it sounds like you are working on a Mac with I'm assuming old Type 1 fonts.

The "exec" thing is normal as the font format of these predates OSX. What you get in your folder are still font files, but they are "recognized" as generic files.

But the main thing to take from this, is packaging fonts to provide to a vendor is no longer the way to go. You should be providing PDFs.

 

Brad @ Roaring Mouse
Community Expert
Community Expert
February 22, 2022

(fyi: the "exec" is a UNIX term, not a PC thing)