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Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
October 26, 2021
Answered

I can't comment on the "č" key after the update

  • October 26, 2021
  • 13 replies
  • 3755 views

I can't comment on the "č" key. Maybe make a bug report? Or first try and reset the preferences?

 

But the automatic update can be turned off in the Creative Cloud app in the preferences.

    This topic has been closed for replies.
    Correct answer Ashutosh_Mishra

    Hi all,

     

    Adobe Illustrator 2022(v26.0.1) is now released worldwide which fixes the issue of typing č, đ and Đ characters. Please update your app to the latest version & see if it helps.
    Let us know if you face any concern. We'll be happy to look into it.

     

    Regards,

    Ashutosh

    13 replies

    Ashutosh_Mishra
    Ashutosh_MishraCorrect answer
    Inspiring
    November 2, 2021

    Hi all,

     

    Adobe Illustrator 2022(v26.0.1) is now released worldwide which fixes the issue of typing č, đ and Đ characters. Please update your app to the latest version & see if it helps.
    Let us know if you face any concern. We'll be happy to look into it.

     

    Regards,

    Ashutosh

      P
      pēterisg14073974
      Participant
      November 2, 2021

      All working, tkanks for the quick update.

       

      D
      drejck
      Participating Frequently
      November 2, 2021

      I have same problem

      A
      Aurel5C54
      Participant
      November 2, 2021

      Just so you know, 26.0.2 update fixed Č and č key, but Đ and đ are still not working using Croatian keyboard!

      Srishti Bali
      Community Manager
      Srishti BaliCommunity Manager
      Community Manager
      November 1, 2021

      Hi all,

       

      Thanks for your time and patience. We have tried to address this issue in our latest Prerelease build of 26.0.1.

      Please follow the instructions below to get CCD Prerelease to build.

      1. If you are not already part of the Illustrator Prerelease program, then please click this link to join the prerelease – https://www.adobeprerelease.com/beta/85A6F544-2705-49BD-8314-DD549C6A1713
      2.  Accept Prerelease Agreement.
      3. Go to Creative Cloud Desktop and look for Prerelease in the Apps section.
      4. Install/Update to Illustrator Prerelease 26.0.1 from Creative Cloud Desktop Pre-Release Tab(This will not replace the existing installation of Release build of Illustrator).

       

      Let us know if this helps resolve the issue or if you still need assistance. 

       

       

      Regards!

      M
      MartinPenicka
      Participant
      November 1, 2021

      After click to your link write me: "Access Denied".

      Srishti Bali
      Community Manager
      Srishti BaliCommunity Manager
      Community Manager
      November 1, 2021

      Please try these steps:

      1. Click this link https://www.adobeprerelease.com/ 
      2. Click Available Programs
      3. Select Illustrator CC.
      4. Join Pre-release Program
      5. Accept Prerelease Agreement.
      6. Go to Creative Cloud Desktop and look for Prerelease in the Apps section.
      7. Install/Update to Illustrator Prerelease 26.0.1.

       

       

      P
      pēterisg14073974
      Participant
      November 1, 2021

      Same for me Illustrator V 26.0 latvian key "Ē" not working but E is working.

      It works on other aplications.

      aleksandrsa53546692
      aleksandrsa53546692
      Participant
      October 29, 2021

      Same problem with letter "ē".
      Good to know I am not the only frustrated one!

        I
        Ivan Minarik
        Participating Frequently
        October 28, 2021

        I'm trying to type several special characters in Slovak, namely Č and Ď (both lowercase and uppercase), but Illustrator 2022 won't add them in type field. I can add them manually from Glyphs panel. I tried several fonts and it's not a font issue. I can even type the characters in any field within Illustrator, but not on canvas. Anyone stumbled across similar issue?

        Running Windows 11, i7, 16GB RAM, etc.

        Ashutosh_Mishra
        Ashutosh_Mishra
        Inspiring
        October 29, 2021

        Hi Ivan,

         

        Sorry to hear about your experience. Product team is aware about this issue and working on the fix. I'd request you to upvote on this UserVoice post & stay tuned for the updates.

         

        Regards,

        Ashutosh

          A
          Aurel5C54
          Participant
          October 27, 2021

          In the new update, on Croatian keyboard also the "č" does not work, but also "đ" and "Đ"

            Srishti Bali
            Community Manager
            Srishti BaliCommunity Manager
            Community Manager
            October 26, 2021

            Hi there,

             

            Sorry to hear about this trouble. We need you help investigating this issue further. I would reuqest if you could share the following details:

            • Are you using any language specific keyboard?
            • Version and language of Operating system.
            • What happens when you press the key?
            • Is this key working with other applications?

             

            Regards,

            Srishti

            J
            jakubF
            Participant
            October 26, 2021

            Are you using any language specific keyboard?

            I use the keyboard in the Czech / English version and switch as needed.

             

            Version and language of Operating system.

            Operating system Windows 10 Home, version 21H1, language Czech.

             

            What happens when you press the key?

            Nothing will happen. When I switch the keyboard to the English version, it works and it writes the number 4 correctly. But when I switch the keyboard to the Czech version again, nothing when I press it. Other keys/characters work normally. I tried to insert the 'č' character from the character or glyph map, and this also works fine and the character inserts it. But nothing happens from the keyboard.

            The 'Č' key even works like a capital letter over a caps lock.

             

            Is this key working with other applications?

            Yes key works 'č' works normally in other applications like InDesign, Photoshop, Notes, Word, Chrome, etc.

             

            Note: I uninstalled the current version of Illustrator 26.0 and installed the previous version 25.4.1. and again everything works incl. the 'č' keys on the Czech keyboard.

              Beky
              Beky
              Participant
              October 26, 2021

              After updating to 26.0, I have the same problem with typing the letter „č" in the Mac version.

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