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I can't open .eps file on the illustration

New Here ,
May 16, 2024 May 16, 2024

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I can't open the .eps file on the illustration,

I used illustration CS5, and I received the .eps file from my friend, when I clicked to open the .eps file, I saw the warning "can't open the illustration. Could not complete the requested operation."

Could you help me with this case.

Thank You.

 

.2ae007e59512344c6d03.jpg

 

 

TOPICS
Bug , Draw and design , Import and export

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Adobe
Community Expert ,
May 17, 2024 May 17, 2024

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And your friend cannot save an AI file for version CS5?

Why does this need to be an EPS and what's inside? text, gradients, patterns, brushes?

Is there an AI file embedded in the EPS?

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Adobe Employee ,
May 17, 2024 May 17, 2024

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Hello @Viet Nam374548677ap4,

Thanks for reaching out. Would you mind asking to save the file for CS5 compatibility, as Monika suggested, and then opening it to check if it helps? Alternatively, share a public link to the file here or via DM after uploading it to Dropbox/Google Drive/etc. so we can check it on our end.

Looking forward to hearing from you.

 

Thanks,

Anubhav

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Community Expert ,
May 17, 2024 May 17, 2024

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Do you know what application your friend used to export the EPS file?

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