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Hi, I'm trying to save an illustrator document to Adobe Creative Cloud (I have a backup saved on my desktop, but obviously would like to save to creative cloud too so it auto-saves, I can share etc), but it won't let me do it?
It just says auto save has been disabled for this document please save it manually. But when I click save or save as and try to save it, it won't let me. I went into the auto save settings and it is enabled for every few minutes, so its definitely on. Can someone help me figure out how I can save it to Creative Cloud please?
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Did you try to save it first locally and than a Save As as a cloud version?
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Yes, I did!--
Many thanks,
Genevieve McGechie
Social Media Manager and Founder
Social Garnish
(Personal details removed by moderator).
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But when I click save or save as and try to save it, it won't let me.
By @Genevieve McGechie
Exactly what are you doing step by step?
Select "Save as" from the menu?
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Hi, I did a screen recording of my steps on the original post!
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In you screenrecording you did not Save the unsaved document first, but went directly to a Save As...
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Click "Ony your computer" in the dialog box to save on your computer.
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Hi. Maybe these links can be helpful:
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We are sorry for the trouble. In addition to Ton & Monika's suggestion, you may manually drag & drop the Ai document in the Creative Cloud Desktop app under the File section > Your Files. By doing this, it will get converted to an Illustrator Cloud Document and will have all the functionality of a Cloud document.
If this doesn't work, would you mind sharing a couple of details like:
We will be looking forward to your response.
Thanks & Regards,
Anshul Saini